Closed Bug 320493 Opened 19 years ago Closed 19 years ago

Thunderbird crashed when unable to access previously accessed IMAP account [@ nsUInt32Array::GetAt]

Categories

(MailNews Core :: Networking: IMAP, defect)

1.8 Branch
x86
Windows XP
defect
Not set
critical

Tracking

(Not tracked)

RESOLVED DUPLICATE of bug 313103

People

(Reporter: barak_dabush, Assigned: mscott)

Details

(Keywords: crash)

Crash Data

User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.12) Gecko/20050915 Firefox/1.0.7 Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.12) Gecko/20050915 Firefox/1.0.7 I have three accounts, two are pop and one is IMAP. To communicate with my IMAP account I have a VPN client. When I initiates the VPN communication with the destination all works fine, I read mail and moves spams from the spam folder to the trash. Then after a couple of hours or so the VPN link goes down. This causes thunderbird (which is configured to read from the IMAP account periodically every five minutes) to be unable to access the IMAP server, although communication with pop account (usually one of the pops is active) still works. After several hours, usually when I start to work again in the morning it crashes. Reproducible: Always Steps to Reproduce: Not sure but pleasee try: 1. Set IMAP account as well as pop account 2. Get emails and send emails from both accounts 3. Make sure the IMAP is not accessible after some time 4. Let thunderbird stay open, while it can access the pop account only. The IMAP should be unaccessible so that packets which are sent will not get any respond from the destination server (e.g. shut down the IMAP machine). 5. Come back the next day. XP SP2 Haven't tried the latest daily build.
Which version of Thunderbird are you using? And when you say crash, do you mean that it totally disappears, or that it just freezes? Freezes and crashes aren't the same thing. If it's crashing, it'd be helpful if you could get a talkback ID for the crash. http://kb.mozillazine.org/Talkback
Thunderbird version is version 1.0.2 (20050317) It does crash, not freezes. I have just updated to 1.0.7 with the debug tool (from some reason it did not inform me of the update available). I'll see if it is reproduced and send the debug info if it does
I reproduced the problem with version 1.0.7 and sent the information reffering to this page.
Please see if you can crash when using 1.5, and if you do, post the talkback IDs here. http://www.mozilla.org/products/thunderbird/releases/1.5.html
Upgraded to 1.5 RC1 and reproduced the crash with it too. Quality feedback agent sent the information reffring to this page
Incident ID: 13118323 Stack Signature nsUInt32Array::GetAt 83d0b89d Product ID Thunderbird15 Build ID 2005102519 Trigger Time 2005-12-19 07:09:05.0 Platform Win32 Operating System Windows NT 5.1 build 2600 Module thunderbird.exe + (0042ad15) URL visited User Comments Please refer to https://bugzilla.mozilla.org/show_bug.cgi?id=320493 Since Last Crash 118546 sec Total Uptime 118546 sec Trigger Reason Access violation Source File, Line No. e:/builds/tinderbox/Tb-Mozilla1.8/WINNT_5.0_Depend/mozilla/mailnews/base/util/nsUInt32Array.cpp, line 160 Stack Trace nsUInt32Array::GetAt [e:/builds/tinderbox/Tb-Mozilla1.8/WINNT_5.0_Depend/mozilla/mailnews/base/util/nsUInt32Array.cpp, line 160] nsMsgDBView::ApplyCommandToIndicesWithFolder [e:/builds/tinderbox/Tb-Mozilla1.8/WINNT_5.0_Depend/mozilla/mailnews/base/src/nsMsgDBView.cpp, line 2313] nsMsgDBView::PerformActionsOnJunkMsgs [e:/builds/tinderbox/Tb-Mozilla1.8/WINNT_5.0_Depend/mozilla/mailnews/base/src/nsMsgDBView.cpp, line 2905] nsMsgDBView::OnMessageClassified [e:/builds/tinderbox/Tb-Mozilla1.8/WINNT_5.0_Depend/mozilla/mailnews/base/src/nsMsgDBView.cpp, line 2841] MessageObserver::analyzeTokens [e:/builds/tinderbox/Tb-Mozilla1.8/WINNT_5.0_Depend/mozilla/mailnews/extensions/bayesian-spam-filter/src/nsBayesianFilter.cpp, line 1259] nsImapCacheStreamListener::OnStopRequest [e:/builds/tinderbox/Tb-Mozilla1.8/WINNT_5.0_Depend/mozilla/mailnews/imap/src/nsImapProtocol.cpp, line 7809] nsInputStreamPump::OnStateStop [e:/builds/tinderbox/Tb-Mozilla1.8/WINNT_5.0_Depend/mozilla/netwerk/base/src/nsInputStreamPump.cpp, line 507] 0x04c71d54 *** This bug has been marked as a duplicate of 313103 ***
Status: UNCONFIRMED → RESOLVED
Closed: 19 years ago
Component: General → Networking: IMAP
Keywords: crash
Product: Thunderbird → Core
Resolution: --- → DUPLICATE
Summary: Thunderbird crashed when unable to access previously accessed IMAP account → Thunderbird crashed when unable to access previously accessed IMAP account [@ nsUInt32Array::GetAt]
Version: unspecified → 1.8 Branch
Product: Core → MailNews Core
Crash Signature: [@ nsUInt32Array::GetAt]
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