Closed Bug 323234 Opened 19 years ago Closed 17 years ago

Navigating away from PDF crashes Firefox [@ _releaseobject] (Acrobat Reader 7.0.5)

Categories

(Plugins Graveyard :: PDF (Adobe), defect)

x86
Windows XP
defect
Not set
critical

Tracking

(Not tracked)

RESOLVED INCOMPLETE

People

(Reporter: mozilla, Unassigned)

References

Details

(Keywords: crash)

Crash Data

Since about 20060105 builds I have been crashing frequently using the back or forward buttons to navigate away from PDF documents. This is using Acrobat 7.0.5. Talkbacks have no symbols (what's new).

TB13880035M
See also:

TB13878847
TB13640349
Keywords: crash
TB13885437X
TB13885662E

Hopefully that will be enough.
only two of those had symbols. they're not useful stacks.

Incident ID: 13878847
Stack Signature	_releaseobject 760570b9
Product ID	FirefoxTrunk
Build ID	2006011105
Trigger Time	2006-01-12 11:59:09.0
Platform	Win32
Operating System	Windows NT 5.0 build 2195
Module	firefox.exe + (000ff2a6)
URL visited	http://leginfo.ca.gov
User Comments	Pressed back button from Acrobat document
Since Last Crash	17268 sec
Total Uptime	45698 sec
Trigger Reason	Access violation
Source File, Line No.	c:/builds/tinderbox/Fx-Trunk/WINNT_5.2_Depend/mozilla/modules/plugin/base/src/ns4xPlugin.cpp, line 1524
Stack Trace 	
_releaseobject  [c:/builds/tinderbox/Fx-Trunk/WINNT_5.2_Depend/mozilla/modules/plugin/base/src/ns4xPlugin.cpp, line 1524]
js_GC  [c:/builds/tinderbox/Fx-Trunk/WINNT_5.2_Depend/mozilla/js/src/jsgc.c, line 1848]
js_ForceGC  [c:/builds/tinderbox/Fx-Trunk/WINNT_5.2_Depend/mozilla/js/src/jsgc.c, line 1510]
nsAppStartup::Run  [c:/builds/tinderbox/Fx-Trunk/WINNT_5.2_Depend/mozilla/toolkit/components/startup/src/nsAppStartup.cpp, line 162]
main  [c:/builds/tinderbox/Fx-Trunk/WINNT_5.2_Depend/mozilla/browser/app/nsBrowserApp.cpp, line 61]
KERNEL32.dll + 0x28989 (0x7c598989)
Severity: normal → critical
Component: General → Plug-ins
Product: Firefox → Core
QA Contact: general → plugins
Summary: Navigating away from PDF crashes Firefox → Navigating away from PDF crashes Firefox [@ _releaseobject]
Whiteboard: DUPEME
I'm getting random crashes to with builds since that time though I'm not navigating to/from PDF pages (I do have the PDF plugin installed), but rather it seems when a page it being redirected after a POST action, say logging into a site.

Seems to implode when the site contains javascript and/or Flash, though it's so random it's rather difficult to duplicate. :(

TB13932664Z
TB13844470Y
TB13844188W
TB13950287W
TB14184757M
using Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9a1) Gecko/20060119 Firefox/1.6a1 ID:2006011905
Blocks: 325472
dupe of Bug 303811 ?
[@ 0x735c5357] crash in _releaseobject and other functions in ns4xPlugin.cpp
Summary: Navigating away from PDF crashes Firefox [@ _releaseobject] → Navigating away from PDF crashes Firefox [@ _releaseobject] (Acrobat Reader 7.0.5)
No longer blocks: 325472
To bug opener and all problem reporters:
Same question as Bug 351762.
Does your crash or hang or freeze occur even after Adobe Reader 8.1?
with no response, opting for incomplete.
Status: NEW → RESOLVED
Closed: 17 years ago
Resolution: --- → INCOMPLETE
I've run into this problem a lot, but most commonly in 3.0 when the PDF was embedded in an iframe. Firefox would silently close and Talkback would send in a crash report. However, in the latest build, it does appear to be fixed.
Component: Plug-ins → PDF (Adobe)
Product: Core → Plugins
QA Contact: plugins → adobe-reader
Version: Trunk → unspecified
Crash Signature: [@ _releaseobject]
Whiteboard: DUPEME
Product: Plugins → Plugins Graveyard
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