325181 - Report stuck in talkback

Status: RESOLVED FIXED

(mozilla.org :: Talkback Server & Webtool, task)

Description

[dolphinling]

Talkback says "The next incident id in the queue is 14485096 and was submitted on 2006-01-28 01:23:05.0." ...which is almost 48 hours ago, but also says "The most recent incident id submitted [i.e. processed] is 14533341."

So it looks like that one report is just stuck.

Comment 1

[Jay Patel [:jay]]

This is on my list of things to work on soon.  The original query that gave us the correct info every time was taking up too much DB resources and so I changed the query...which often shows the correct info, but sometimes gets stuck on one incident id until it is cleared from the database during our cleanup every few days.

For now, we'll just have to live with it... sorry for the incovenience.

Comment 2

[Jay Patel [:jay]]

Ok, I think I have it fixed.  Not sure how much these queries will be pounding the db with each page load, but I think we should be ok.  Of course this is not going to be completely accurate, but it should give you a good idea of which incident is next and what time it was submitted (so you can tell when your crash will finally be processed).

I might add some more info about hourly processing stats, but that's future work. :-)