Closed Bug 326567 Opened 19 years ago Closed 16 years ago

urls in messages are inactive

Categories

(Thunderbird :: Mail Window Front End, defect)

x86
Windows XP
defect
Not set
normal

Tracking

(Not tracked)

RESOLVED INCOMPLETE

People

(Reporter: jds, Unassigned)

Details

(Whiteboard: closeme 2009-08-10)

User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-GB; rv:1.8.0.1) Gecko/20060111 Firefox/1.5.0.1 Build Identifier: /1.5.0.1 In all mail messages with imbedded links/urls nothing happens when I click on them but I can cut and paste into the Firefox browser and that works Reproducible: Always Steps to Reproduce: 1.click on url or other link 2. 3. Actual Results: nothing happens Expected Results: window shgoudl open with the linked page
This is for received messages, or messages you are composing? Is the link shown active (i.e. does the cursor change to a hand pointer when you hover over it?) Under Windows, if you go to the taskbar's Start button, select Run, and then type an http: URL into the field and click OK, does it open the page in a browser? (Which browser?)
QA Contact: front-end
I have exactly the same problem as described by stasheff. It seems a widespread problem, I've seen several others highlight the same issue (e.g.: bug 399624) but I'm pretty sure the fix is in Windows, not Thunderbird. The problem: for all links / URLs in messages, whether received or composed, nothing happens when they are clicked. The link is active (the cursor changes) but nothing else happens. I can copy the URL to the browser, but I can't jump to the browser directly (even if the browser is already running). I'm using Firefox/2.0.0.11 and Thunderbird 2.0.0.9 on Windows Pro XP + SP2 Both are set as default browser and mail clients respectively. NOTE: In Outlook Express the behavior is exactly the same. So it looks like a problem with the settings in Windows. (I haven't tried switching to IE as default browser - haven't used IE for years) URLs work fine inside Firefox. I tried running an HTTP from the command line as you suggest: Windows gives an error : "File is not associated with any program" (translation: my Windows is in Italian). Indeed I can't find HTTP in the list of File Types under Folder Options. The URL file type is set to open with Firefox. I also checked the Windows Registry. I notice that: HKEY_CLASSES_ROOT\HTTP\shell has no "open" option Although I've been using Windows since the 1980s and used to be pretty handy with Win.ini files, I'm completely lost with the new registries and never tamper with them. I do however use CCleaner to clean up reg issues after uninstalling programs. Very happy with both Mozilla products otherwise. Any help would be much appreciated. Prem
Prem: resetting firefox as your default browser should help. (May have to set some other browser first, then firefox again.)
Assignee: mscott → nobody
Reporter have you see comment #3?
Whiteboard: closeme-2009-08-10
Whiteboard: closeme-2009-08-10 → closeme 2009-08-10
Closing Incomplete for lack of answers. Feel free to reopen if you can provide more information.
Status: UNCONFIRMED → RESOLVED
Closed: 16 years ago
Resolution: --- → INCOMPLETE
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