338504 - Trying to Print from Print Icon causes error messages. Won't print.

Status: RESOLVED DUPLICATE of bug 338491

(Thunderbird :: General, defect)

Description

[johnwellshardy]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.2; en-US; rv:1.9a1) Gecko/20060518 Minefield/3.0a1
Build Identifier: Mozilla Thunderbird version 3 alpha 1 (20060518)

Trying to Print an e-mail message using the Print Icon on the Toolbar results in the following error messages, each in its own small window:

Printer Error: Not Available

Alert: The document cannot change while Printing or in Print Preview

Printing:
	Title:
	Progress: Preparing...

A separate e-mail message window opens up on its own to display the chosen message when trying to print using the Print Icon.

The Printer Window opens, but will not work.

I am using the 64-bit version of Windows. This problem occurs with all latest-trunk versions after the May 7th build. I just checked the May 18th build and it has the same problem (version 3 alpha 1 (20060518)). Thank you.

John Hardy

Reproducible: Always

Steps to Reproduce:
1. Choose an e-mail.
2. Click on the Print Icon
3. Observe the problem

Actual Results:  
See above. Various error messages appear, but no printing is done.

Expected Results:  
Proper printing of e-mail message.

Default theme, no extensions. When I go back to the May 7th latest-trunk, things work OK. I use the Add/Remove function, then install the latest-trunk .exe version.

Comment 1

[Ryan Flint [:rflint] (ping via IRC for reviews)]

*** This bug has been marked as a duplicate of 338491 ***