340961 - Mail folders missing after new build update

Status: RESOLVED INVALID

(SeaMonkey :: MailNews: Message Display, defect)

Description

[Stacy Sandt]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.0.4) Gecko/20060516 SeaMonkey/1.0.2
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.0.4) Gecko/20060516 SeaMonkey/1.0.2

After updating to the new 1.0.2 build 2 mail folders are missing.  I have done extensive searches and even downloaded a file recovery program (PC Inspector File Recovery) and they are not showing up anywhere.  

Reproducible: Always

Comment 1

[Serge]

Could you please make a screenshot of it please so we can help or contact me :)

Comment 2

[Stacy Sandt]

(In reply to comment #0)
> User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.0.4)
> Gecko/20060516 SeaMonkey/1.0.2
> Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.0.4)
> Gecko/20060516 SeaMonkey/1.0.2
> 
> After updating to the new 1.0.2 build 2 mail folders are missing.  I have done
> extensive searches and even downloaded a file recovery program (PC Inspector
> File Recovery) and they are not showing up anywhere.  
> 
> Reproducible: Always
> 

(In reply to comment #1)
> Could you please make a screenshot of it please so we can help or contact me :)
> 

There is no screenshot.  Unless you want a shot of my mail folders.  There isn't an error message they just disappeared.

Comment 3

[Frank Wein [:mcsmurf]]

You used SeaMonkey 1.0.1 before?

Comment 4

[Stacy Sandt]

(In reply to comment #3)
> You used SeaMonkey 1.0.1 before?
> 

Yes, This occurred when I updated to 1.0.2.

Comment 5

[Andrew Schultz]

Are your account(s) POP or IMAP?

Comment 6

[Stacy Sandt]

(In reply to comment #5)
> Are your account(s) POP or IMAP?
> 

POP

Comment 7

[Andrew Schultz]

OK, so the folders would be in [profile folder]\Mail\account_name\
http://www.mozilla.org/projects/seamonkey/releases/seamonkey1.0.2/installation.html#files_profiles

Are the folders there (each folder would be a file) and not showing up in the UI or just not there at all?

Comment 8

[Stacy Sandt]

They disappeared completely.  I was able to locate them but not restore them.  

Comment 9

[Wayne Mery (:wsmwk)]

(In reply to comment #8)
> They disappeared completely.  I was able to locate them but not restore them.  

What folders are missing?
Where did you locate the missing folders (as you say above)?
And, what directory is your profile in?

Based on your report in bug 207672 Comment 48 perhaps you installed SM into a temp directory, which may explain all your problems. Your comments include ...
  "I'm getting error messages when trying to open most of my files; see 
  below. This happens with all similar files, any clues?"  
and
  "Components to download:
        Mozilla XPCOM found: C:\DOCUME~1\STACYS~1\LOCALS~1\Temp\ns_temp\
   ..."

Comment 10

[Wayne Mery (:wsmwk)]

[correction ...] your comment in bug 307672 Comment 48 (not bug 207672)

you may want to seek more timely assistance in the SM support forum http://forums.mozillazine.org/viewforum.php?f=40&sid=7f95ea825a574e0befe99cdbbce9c261

Comment 11

[Serge Gautherie (:sgautherie)]

(1.5+ years later)

No reply from reporter.

SeaMonkey v1.0.x is not supported anymore.

R.Invalid.