341904 - Nothing happens to the Extension/Theme Manager when I try to install extension and themes.

Status: RESOLVED DUPLICATE of bug 324111

(Toolkit :: Add-ons Manager, defect)

Description

[exir.kamal]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.0.3) Gecko/20060426 Firefox/1.5.0.3
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.0.3) Gecko/20060426 Firefox/1.5.0.3

When I try to install extension and themes, nothing happens to the Extension/Theme Manager. It does open a window asking me whether I want to install or not, but when I press "install", the window closes but doesn't install anything. The Manager acts as if nothing is requested to be installed.

Reproducible: Always

Steps to Reproduce:
1. Click on extension/theme's download link
2. A window opens, titled "software installation", telling me I should only install extension or themes from places that I trust
3. Press "install" button
Actual Results:  
Nothing happens to the Manager. It acts as if nothing is installed.

Expected Results:  
It should have installed the extension/theme.

This problem happened after a power outage shutted my computer down unexpectedly, with Firefox running. I tried reinstalling firefox, but still no luck.

Comment 1

[Robert Strong (they/them - no direct email)]

Uninstalling doesn't remove the profile which is where this problem resides. Are any extensions / themes displayed in the extension and the theme manager?

Comment 2

[exir.kamal]

(In reply to comment #1)
> Uninstalling doesn't remove the profile which is where this problem resides.
> Are any extensions / themes displayed in the extension and the theme manager?
> 

No, none. The managers display nothing.

Comment 3

[Robert Strong (they/them - no direct email)]

Please attach the extensions.rdf file that is located in your profile directory.
http://www.mozilla.org/support/firefox/profile

Comment 4

[exir.kamal]

Attachment: The Extensions.rdf file

Comment 5

[Robert Strong (they/them - no direct email)]

That is the weirdest corruption I have ever seen. Sometimes rdf is corrupted under during a power loss and the extension manager in the next version of Firefox already has a workaround for this rdf issue. To fix this in your current version just delete the extensions.rdf file and it will be automatically regenerated.

*** This bug has been marked as a duplicate of 324111 ***

Comment 6

[Robert Strong (they/them - no direct email)]

btw: though I am quite sure this is the same as bug 324111 could you please reply with whether deleting the extensions.rdf fixes the problem for you? Thanks

Comment 7

[exir.kamal]

(In reply to comment #6)
> btw: though I am quite sure this is the same as bug 324111 could you please
> reply with whether deleting the extensions.rdf fixes the problem for you?
> Thanks
> 

Yup. It worked. Thanks for helping.