344202 - Can't install Adobe Flash plugin with Plugin Finder Service

Status: RESOLVED WORKSFORME

(Toolkit Graveyard :: Plugin Finder Service, defect)

Description

[Adam Guthrie]

Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.8.1b1) Gecko/20060710 Firefox/2.0b1

1. Make sure you don't have Flash installed.
2. Go to video.google.com and click on one of the videos.
3. On the notification bar, click "Install Missing Plugins".
4. Follow the steps (agree to EULA, download, etc.).

Results:
Adobe Flash player fails to install.

Expected results:
The plugin installs.

After reading previous bug reports, am under the impressed that this did in fact work at one time.

Comment 1

[Doron Rosenberg (IBM)]

How does it fail? Does the plugin finder show an error at the end?  Or does it say success but the plugin isn't there?

Also, is your distro a 64bit one by chance?

Comment 2

[Adam Guthrie]

Sorry, I thought I was more description in how I described a "failure". I'm attaching a screenshot of the final page of the Plugin Finder Service wizard I see.

Nothing in the Error Console and the plugin is not in about:plugins after installation or after restart. It's also not in %appdir%/plugins.

Comment 3

[Adam Guthrie]

Attachment: Screenshot of final page of Plugin Finder Service wizard

Comment 4

[Adam Guthrie]

Here's part of install.log:

     Macromedia Flash Player (version 7.0.25.0)
     -----------------------

     ** initInstall: 0
     ** plugins folder: /home/aguthrie/.mozilla/firefox/2ke2hgqk.bon echo b1 rc1 bft/../../plugins/
     ** Insufficient disk space: /home/aguthrie/.mozilla/firefox/2ke2hgqk.bon echo b1 rc1 bft/../../plugins/
     **   required : 2061 K
     **   available: -5068660336213108 K

     Install **FAILED** with error -235  --  2006-07-13 11:10:13

Some bugs to note: bug 344310 and bug 265441. This fails in trunk and branch mozilla.org builds but works fine in my CVS trunk and branch builds, so I think it has something to do with GNOME integration failing. See bug 268314 for that.

Comment 5

[[:Aleksej]]

It cannot create the ~/.mozilla/plugins/ directory. If the directory exists, it successes.

Comment 6

[[:Aleksej]]

I.e. not exactly "cannot", it just doesn't know it should. The permissions fully allow it to do that.

Comment 7

[Adam Guthrie]

Yeah, I can confirm that if the plugins/ directory exists, this works fine (using a branch nightly). Isn't the common case going to be that the user /doesn't/ have this directory, though?

Comment 8

[Doron Rosenberg (IBM)]

cc: shaver for lack of knowing who would be the right person.  The install.js needs to probably create the folder if needed, and I have no clue who "owns" the plugin xpis.

Comment 9

[Wayne Mery (:wsmwk)]

Do you still see this problem with current version of browser AND flash player?
Please comment in the bug with your version and status.

* http://www.adobe.com/products/flash/about/ shows your currently installed version.
* latest test version http://labs.adobe.com/downloads/flashplayer9.html
* current mass release for linux 9,0,48,0 http://www.adobe.com/products/flashplayer/

Comment 10

[flibby]

I also cannot install the flash plugin using the latest minefield version (3.0b3pre) and end up with the same dialog as comment #3.

error.log:
----------
-------------------------------------------------------------------------------
http://fpdownload.macromedia.com/get/flashplayer/xpi/current/flashplayer-linux.xpi -- 2008-01-05 22:17:14
-------------------------------------------------------------------------------

     Install **FAILED** with error -244 -- 2008-01-05 22:17:14

Comment 11

[alex_mayorga]

I can confirm this same thing happens on 3.0b2 on Windows 2000 SP4. Same screen as comment #3.

Comment 12

[Matthias Versen [:Matti]]

The problem with Firefox3 is bug 416396

Comment 13

[Andrew Mueller]

Found through installing directly from adobe's site with FF run time completely disabled it installs perfectly.

After trying several "automatic" methods of installation, determined that this is simply an error of the update manager not making the proper files accessible while installing.

after checking the directory where the actual files would be added / changed, the automatic ff3 installer did not actually change them. so it would then loop on the page consistently telling you you need the plug in and to install / restart.

Comment 14

[Justin Dolske [:Dolske]]

Calling this WFM because it's old and has no recent comments.

(Also: hi ispiked!)