Try to log on to PayPal and get error -5981 then screen telling me I can't logon because it's too busy

RESOLVED DUPLICATE of bug 363452

Status

()

Core
Security: PSM
--
major
RESOLVED DUPLICATE of bug 363452
12 years ago
11 years ago

People

(Reporter: Sharon O, Assigned: kaie)

Tracking

1.8 Branch
PowerPC
Mac OS X
Points:
---

Firefox Tracking Flags

(Not tracked)

Details

(URL)

(Reporter)

Description

12 years ago
User-Agent:       Mozilla/5.0 (Macintosh; U; PPC Mac OS X Mach-O; en-US; rv:1.8.0.6) Gecko/20060728 Firefox/1.5.0.6
Build Identifier: Mozilla/5.0 (Macintosh; U; PPC Mac OS X Mach-O; en-US; rv:1.8.0.6) Gecko/20060728 Firefox/1.5.0.6

While trying to pay for items on paypal have to click error -5981 and can not log in about 9-15 times. Same when I go to log on to MSN home page. I click enough times and I finally get these...but VERY time consuming. 

Reproducible: Sometimes

Steps to Reproduce:
1.log on to a site
2.click between error -59981 and can not log in until it logs me in. 
3.can also happen in a site going to another page

Actual Results:  
I finely get there...but what a pain. Got to netscape or safari and get right in or right to the next page. this just happens with firefox.

Expected Results:  
when I click on a site, it should open

have filed MANY talkback crashes...never had any follow up.
Component: Safe Browsing → General
QA Contact: safe.browsing → general

Comment 1

12 years ago
Does the problem go away if you go to Tools | Options | Advanced | Security | Verification and choose "Do not use OCSP for certificate validation".
Summary: Try to log on get error -5981 then screen telling me I can't logon too busy → Try to log on to PayPal and get error -5981 then screen telling me I can't logon because it's too busy

Comment 2

12 years ago
Also, I assume you're you using a proxy?

Updated

11 years ago
Assignee: nobody → nobody
Component: General → Libraries
Product: Firefox → NSS
QA Contact: general → libraries
http://landfill.mozilla.org/mxr-test/nspr/source/pr/include/prerr.h#105 says
 104 /* Connection refused by peer */
 105 #define PR_CONNECT_REFUSED_ERROR                 (-5981L)

I'd guess you were behind a firewall and using a proxy.  There's been a big
change to FireFox (in builds much newer than yours) to make OCSP work 
through proxies.  Try it.
Assignee: nobody → kengert
Component: Libraries → Security: PSM
Product: NSS → Core
QA Contact: libraries
Version: unspecified → 1.8 Branch
I believe this is already fixed in newer builds. 
I think this bug is a candidate to be marked WorksForMe, but I'll let 
someone else do that.
This is another web site whose certificate bears the extension:

            Name: Authority Information Access
            Method: PKIX Online Certificate Status Protocol
            Location:
                URI: "http://ocsp.verisign.com"

That server seems not to be answering TCP connection requests within our 
20 second timeout.  At least, that has been my experience with it today.
In any case, this is not a problem with FireFox.  

This is another bug report citing negative decimal error numbers.
Blocks: 107491

*** This bug has been marked as a duplicate of 363452 ***
Status: UNCONFIRMED → RESOLVED
Last Resolved: 11 years ago
Resolution: --- → DUPLICATE
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