359116 - Theme preference not retained after software update from 1507->1508

Status: RESOLVED INCOMPLETE

(Thunderbird :: General, defect)

Description

[Marcia Knous [:marcia]]

Seen while testing software update on the Mac.  I have now seen this on both the PPC Mac and the Intel Mac, with slightly different variations.

STR (seen on PPC)

1. Run the 1508 candidate build and change your theme. Restart Tbird to confirm the theme has been installed and is visible in the UI
2. In order to test updates, go back to 1507 using the same profile. Confirm that the theme you had set is visible when you launch 1507.
3. Adjust the channel pref to test software update. Apply the update and restart.

Result: The theme you had previously set as default is not visible in the UI. If you go into Theme Manager the theme you picked seemingly shows as the default (the Use Theme button is greyed out), but the Tbird default theme shows in the UI. The only way to get back the theme is to set Tbird default theme back to the default, restart, and then apply your theme all over again.

On the Intel Mac, all I had to do was set my theme in 1508 and go back to 1507, and the theme was gone, with the same results as above - the Thunderbird default theme shows in the UI but in Theme Mgr the theme I had selected seems to still be the default.

I tried a brief test of this on Firefox, and did not see this behavior.

Comment 1

[juan becerra [:juanb]]

I was not able to recreate this problem on my Intelmac. The theme I had set to default remained as default when I went from 1.5.0.8 -> 1.5.0.7 -> update to 1.5.0.8. I have no extensions other than Talkback and no Themes other than the default (plus the added Tiger Mail 2.1.1).

Comment 2

[juan becerra [:juanb]]

Now I see that if I try a complete update (forced) from 1.5.0.7 to 1.5.0.8, the Theme selection will not be kept.

Comment 3

[Marcia Knous [:marcia]]

The scenario I am most concerned about is when users go from 1507->1508 and lose their theme preference. Juan was not able to reproduce that scenario.  It seems so far that this only happens when going back and forth.

Comment 4

[Marcia Knous [:marcia]]

ok, I have new results while testing on a PPC mac (10.3.9)

1. Created a new profile in a fresh install of 1507. I then added the Mostly Crystal theme and the Enigmail extension.
2. Changed the update channel to "releasetest" and checked for updates. Update was found, and I applied it.
3. Upon restart, the Mostly Crystal theme was no longer the default, and the Thunderbird Theme shows in the UI, yet the Mostly Crystal "Use Theme" button is greyed out.

Changing summary to reflect this new behavior.  Next steps is to see if this can be reproduced on other platforms besides PPC Mac.

Comment 5

[Marcia Knous [:marcia]]

Please see my results at http://wiki.mozilla.org/Firefox:1.5.0.8:Test_Plan:Software_Update#marcia to see instances where this occurs. So far the only consistent has been en-US 1507->1508

Comment 6

[Carsten Book [:Tomcat]]

WFM on Windows XP x64. I did the strs from the wiki and from juans comment #2. Themes that i had installed (Mostly Crystal and phoenity) were applied after software update / forced update.

Comment 7

[Scott MacGregor]

This worked for me on my Mac, but I've seen it happen on Marcia's. I'm using a PPC mac running 10.4.8. After upgrading to 1.5.0.8, the mostly crystal theme was still used as the default. 

Comment 8

[Marcia Knous [:marcia]]

Definitely still seeing this using version 2 beta 1 (20061115), but it could be profile related.

Comment 9

[Wayne Mery (:wsmwk)]

(In reply to comment #8)
> Definitely still seeing this using version 2 beta 1 (20061115), but it could be
> profile related.

Marcia, going from 1.5.x to 2.x?

Comment 10

[Wayne Mery (:wsmwk)]

not confirmed on v3, so not keeping.