[Vista] Unable to update from 1507->1508

RESOLVED WORKSFORME

Status

Thunderbird
General
RESOLVED WORKSFORME
11 years ago
9 years ago

People

(Reporter: marcia, Unassigned)

Tracking

x86
Windows NT

Firefox Tracking Flags

(Not tracked)

Details

(Reporter)

Description

11 years ago
Seen while testing software update. Currently I am unable to update to the 1508 candidate build on the releasetest channel. Note this works fine for Firefox.

STR:

1. Grab a Tbird 1507 build and change the channel pref to "releasetest."
2. Check for updates. It finds the update. Restart Tbird.

Result: The update never applies.
(Reporter)

Comment 1

11 years ago
I see the same thing while testing the 1509->1510 jumps. The only way I can get the update to apply is if I run as Administrator.

Comment 2

11 years ago
Am running Thunderbird 1.5.0.9 on Windows Vista. Automatic update keeps telling me that 1.5.0.10 is available. I say okay, it downloads and tells me that it was successfully downloaded and verified, and that I must close and restart Thunderbird to install it. I close and restart Thunderbird, but it's still 1.5.0.9. This happens every time, whether the initiative comes from automatic update or manual update.
(Reporter)

Comment 3

11 years ago
Lew: If you run Thunderbird as administrator, can you get the update to apply? Would recommend moving to Thunderbird 2 when it ships, as it will have better support on Vista than the 1.5.0.x branch.

(In reply to comment #2)
> Am running Thunderbird 1.5.0.9 on Windows Vista. Automatic update keeps telling
> me that 1.5.0.10 is available. I say okay, it downloads and tells me that it
> was successfully downloaded and verified, and that I must close and restart
> Thunderbird to install it. I close and restart Thunderbird, but it's still
> 1.5.0.9. This happens every time, whether the initiative comes from automatic
> update or manual update.
> 

Comment 4

11 years ago
Marcia -- Thanks for the suggestion. It worked, updating me from 1.5.0.9 to 1.5.0.10. Since I have an administrator account (I'm the only user), I thought that running a program normally with my administrator account is the same as running a program as administrator. Apparently, it isn't.

Updated

10 years ago
Assignee: mscott → nobody
Should this be marked WFM then?

Comment 6

9 years ago
WFM seems reasonable
Status: NEW → RESOLVED
Last Resolved: 9 years ago
Resolution: --- → WORKSFORME
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