360340 - newly downloaded email disappears

Status: RESOLVED DUPLICATE of bug 360409

(Thunderbird :: General, defect)

Description

[dan]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.8.0.8) Gecko/20061025 Firefox/1.5.0.8
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.8.0.8) Gecko/20061025 Firefox/1.5.0.8

Since updating to the latest version in the last 24 hours, Thunderbird has been automatically deleting incoming mail without warning. I don't use any filters or junk mail control so the missing email hasn't be rerouted to a folder. The only way to tell that I've actually lost email is by watching the status bar as email is downloaded (ie: downloading  5 of 5 messages) and then counting how many messages actually make it to my inbox. I suspect that Thunderbird may be deleting junk mail (as opposed to legitimate email) but I cannot confirm this since I don't know what I've lost.

Reproducible: Sometimes

Steps to Reproduce:
1.download messages
2.hope nothing is lost
3.

Comment 1

[Magnus Melin [:mkmelin]]

Maybe the "downloading  5 of 5 messages" is just incorrect?

Comment 2

[dan]

It's not incorrect. I now check my email via webmail and count how many messages I have before downloading them. Thunderbird is definitely deleting incoming email on its own. So far I suspect it's only junk mail that's disappearing.

Comment 3

[Magnus Melin [:mkmelin]]

A pop protocol might help find out what's going on.
http://www.mozilla.org/quality/mailnews/mail-troubleshoot.html#pop

Comment 4

[Magnus Melin [:mkmelin]]

It's possible the mail is just not showing up in the thread pane. In that case this would be bug 360409. Dan: Are you able to open the actual mail file of the folder and check if the mails are there? (Find it in your profile folder - http://kb.mozillazine.org/Profile_folder)

Comment 5

[dan]

After going through the mail folder in my profile, it does appear that this is bug 360409. Thanks!

*** This bug has been marked as a duplicate of 360409 ***