Page w/ QT movie interferes with screen capture




19 years ago
18 years ago


(Reporter: devsin, Assigned: serhunt)



Firefox Tracking Flags

(Not tracked)




(1 attachment)



19 years ago
** Thanks to, who remains the original reporter (see bug 
29206) and the source of most of the information in these new reports. **

-- REVISED FROM BUG 29206 - --

Having a Mozilla window open to a page that contains a QT plugin interferes with 
the Mac's ability to take a screenshot of any kind, ala command-shift-3 or 
command-shift-4 or even caps-lock-command-shift-4.  All that gets output to the 
resulting PICT file is a jumbled, twisted version of the Mozilla window, minus 
the window frame.  Hiding Mozilla before taking the screenshot alleviates the 
problem, however.


1.  Install the QuickTime browser plugin (latest version 4.1.1) by copying the 
one found in the Quicktime Folder to the mozilla-mac-M16:Plugins directory.
2.  Visit
3.  Attempt to take a screenshot (via one of the above mentioned keyboard 

ACTUAL RESULTS:  The resulting PICT file (saved to the root level of your hard 
drive) is mangled/distorted.

EXPECTED RESULTS:  The resulting PICT screenshot should be an exact 
representation of your screen at the time it was taken.

Original report: Opt build 2000022414 for Mac; QuickTime Plugin (for NS 4.x or IE 
4.x) version 4.1 (in Mozilla Folder:Plugins).  iMac DV SE w/Mac OS 9.

Latest test: Mozilla M16 2000041608, Mac OS 9.0.4; QuickTime 4.1.1, QT Plugin 

Comment 1

19 years ago
Added quicktime keyword. Created dependency to bug 29206. Added to Cc.

Thanks again, purs0007.
Depends on: 29206
Keywords: quicktime

Comment 2

19 years ago
[SPAM] - I'll be creating an attachment to this bug - a screenshot taken while 
Mozilla is running and viewing
480_trailer.html via the keyboard combo command-shift-3. I compared this to a 
screenshot taken (via the same method) with Mozilla at http://, which turned out to be normal. (The file is a super-low-
quality-compressed-converted-from-PICT JPEG file.)

Comment 3

19 years ago
Created attachment 7648 [details]
Mac screenshot of Moz viewing QT movie

Comment 4

19 years ago
This problem occured while loading, a site that 
utilizes Macromedia's Flash, and then again at It looks like 
this may be a Flash problem and not a QT plugin problem (or a general plugins 

Comment 5

19 years ago
Removing dependency now that official comments for bug 36046 are in.

Comment 6

19 years ago
Removing dependency now that official comments for bug 36046 are in.

No longer depends on: 29206

Comment 7

19 years ago
This bug has been marked "future" because the original netscape engineer working 
on this is over-burdened. If you feel this is an error, that you or another 
known resource will be working on this bug,or if it blocks your work in some way 
-- please attach your concern to the bug for reconsideration. 
Target Milestone: --- → Future


19 years ago
Keywords: 4xp

Comment 8

18 years ago
I'm not seeing this problem on the latest (10/2000) M18 builds. Tried both on 
page with QuickTime movie and on page with Flash file. Resulting screenshots were 
saved as expected. I didn't get a chance to test this against Shockwave or other 
plugin content, but I think this was probably a result of other plugin badness 
that recently got fixed. Marking WFM. Will keep an eye out in case this pops up 
again in the future.
Last Resolved: 18 years ago
Resolution: --- → WORKSFORME
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