36047 - Page w/ QT movie interferes with screen capture

Status: RESOLVED WORKSFORME

(Core Graveyard :: Plug-ins, defect, P3)

Description

[Adam]

** Thanks to [e-mail], who remains the original reporter (see bug 
29206) and the source of most of the information in these new reports. **

-- REVISED FROM BUG 29206 - [e-mail] --

Having a Mozilla window open to a page that contains a QT plugin interferes with 
the Mac's ability to take a screenshot of any kind, ala command-shift-3 or 
command-shift-4 or even caps-lock-command-shift-4.  All that gets output to the 
resulting PICT file is a jumbled, twisted version of the Mozilla window, minus 
the window frame.  Hiding Mozilla before taking the screenshot alleviates the 
problem, however.

REPRODUCIBLE:  Always

STEPS TO REPRODUCE:
1.  Install the QuickTime browser plugin (latest version 4.1.1) by copying the 
one found in the Quicktime Folder to the mozilla-mac-M16:Plugins directory.
2.  Visit http://www.apple.com/trailers/fox/x-men/480_trailer.html
3.  Attempt to take a screenshot (via one of the above mentioned keyboard 
shortcuts).

ACTUAL RESULTS:  The resulting PICT file (saved to the root level of your hard 
drive) is mangled/distorted.

EXPECTED RESULTS:  The resulting PICT screenshot should be an exact 
representation of your screen at the time it was taken.

Original report: Opt build 2000022414 for Mac; QuickTime Plugin (for NS 4.x or IE 
4.x) version 4.1 (in Mozilla Folder:Plugins).  iMac DV SE w/Mac OS 9.

Latest test: Mozilla M16 2000041608, Mac OS 9.0.4; QuickTime 4.1.1, QT Plugin 
4.1.1.

Comment 1

[Adam]

Added quicktime keyword. Created dependency to bug 29206. Added 
[e-mail] to Cc.

Thanks again, purs0007.

Comment 2

[Adam]

[SPAM] - I'll be creating an attachment to this bug - a screenshot taken while 
Mozilla is running and viewing http://www.apple.com/trailers/fox/x-men/
480_trailer.html via the keyboard combo command-shift-3. I compared this to a 
screenshot taken (via the same method) with Mozilla at http://
bugzilla.mozilla.org/, which turned out to be normal. (The file is a super-low-
quality-compressed-converted-from-PICT JPEG file.)

Comment 3

[Adam]

Attachment: Mac screenshot of Moz viewing QT movie

Comment 4

[Adam]

This problem occured while loading http://www.xmenthemovie.com/, a site that 
utilizes Macromedia's Flash, and then again at http://www.nin.com/. It looks like 
this may be a Flash problem and not a QT plugin problem (or a general plugins 
problem).

Comment 5

[Adam]

Removing dependency now that official comments for bug 36046 are in.

Comment 6

[Adam]

Removing dependency now that official comments for bug 36046 are in.

Comment 7

[av (gone)]

This bug has been marked "future" because the original netscape engineer working 
on this is over-burdened. If you feel this is an error, that you or another 
known resource will be working on this bug,or if it blocks your work in some way 
-- please attach your concern to the bug for reconsideration. 

Comment 8

[Adam]

I'm not seeing this problem on the latest (10/2000) M18 builds. Tried both on 
page with QuickTime movie and on page with Flash file. Resulting screenshots were 
saved as expected. I didn't get a chance to test this against Shockwave or other 
plugin content, but I think this was probably a result of other plugin badness 
that recently got fixed. Marking WFM. Will keep an eye out in case this pops up 
again in the future.