** Thanks to firstname.lastname@example.org, who remains the original reporter (see bug 29206) and the source of most of the information in these new reports. ** -- REVISED FROM BUG 29206 - email@example.com -- Having a Mozilla window open to a page that contains a QT plugin interferes with the Mac's ability to take a screenshot of any kind, ala command-shift-3 or command-shift-4 or even caps-lock-command-shift-4. All that gets output to the resulting PICT file is a jumbled, twisted version of the Mozilla window, minus the window frame. Hiding Mozilla before taking the screenshot alleviates the problem, however. REPRODUCIBLE: Always STEPS TO REPRODUCE: 1. Install the QuickTime browser plugin (latest version 4.1.1) by copying the one found in the Quicktime Folder to the mozilla-mac-M16:Plugins directory. 2. Visit http://www.apple.com/trailers/fox/x-men/480_trailer.html 3. Attempt to take a screenshot (via one of the above mentioned keyboard shortcuts). ACTUAL RESULTS: The resulting PICT file (saved to the root level of your hard drive) is mangled/distorted. EXPECTED RESULTS: The resulting PICT screenshot should be an exact representation of your screen at the time it was taken. Original report: Opt build 2000022414 for Mac; QuickTime Plugin (for NS 4.x or IE 4.x) version 4.1 (in Mozilla Folder:Plugins). iMac DV SE w/Mac OS 9. Latest test: Mozilla M16 2000041608, Mac OS 9.0.4; QuickTime 4.1.1, QT Plugin 4.1.1.
Added quicktime keyword. Created dependency to bug 29206. Added firstname.lastname@example.org to Cc. Thanks again, purs0007.
Depends on: 29206
[SPAM] - I'll be creating an attachment to this bug - a screenshot taken while Mozilla is running and viewing http://www.apple.com/trailers/fox/x-men/ 480_trailer.html via the keyboard combo command-shift-3. I compared this to a screenshot taken (via the same method) with Mozilla at http:// bugzilla.mozilla.org/, which turned out to be normal. (The file is a super-low- quality-compressed-converted-from-PICT JPEG file.)
This problem occured while loading http://www.xmenthemovie.com/, a site that utilizes Macromedia's Flash, and then again at http://www.nin.com/. It looks like this may be a Flash problem and not a QT plugin problem (or a general plugins problem).
Removing dependency now that official comments for bug 36046 are in.
This bug has been marked "future" because the original netscape engineer working on this is over-burdened. If you feel this is an error, that you or another known resource will be working on this bug,or if it blocks your work in some way -- please attach your concern to the bug for reconsideration.
Target Milestone: --- → Future
I'm not seeing this problem on the latest (10/2000) M18 builds. Tried both on page with QuickTime movie and on page with Flash file. Resulting screenshots were saved as expected. I didn't get a chance to test this against Shockwave or other plugin content, but I think this was probably a result of other plugin badness that recently got fixed. Marking WFM. Will keep an eye out in case this pops up again in the future.
Status: NEW → RESOLVED
Last Resolved: 18 years ago
Resolution: --- → WORKSFORME
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