361107 - Can't send emails

Status: RESOLVED INVALID

(Thunderbird :: Mail Window Front End, defect)

Description

[Lori Corbett]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1) Gecko/20061010 Firefox/2.0
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.0.8) Gecko/20061025 Thunderbird/1.5.0.8 - Build ID: 2006102517

I had been using TB 1.5.0.8 for about a week with no problems at all. Yesterday, I sent an email with an inline image..not a large one, around 314k. That went through just fine. The trouble started when I tried to send another email after that one (just text, no images).

My smtp settings haven't changed..they are the default for my ISP - mail.cableone.net - Port 25.
My username and password are all correct. 

I am not receiving ANY error messages. The composed message just sits there...no progress meter. It's as if I never hit the Send button. 

I tried the suggestions in the Knowledge Base...disabling my firewall (though I don't understand why all of a sudden this would be a problem, if I had been able to Send up until yesterday). Didn't work.
I disabled the Scan Outgoing Mail option. Didn't work. 
I force TB to quit via End Task, restart, and the same thing happens...no sending

I'm using Norton Antivirus 2006. 



Reproducible: Always

Steps to Reproduce:
1. Compose new message
2. Hit the Send button
3. 

Actual Results:  
The message doesn't get sent. It just sits there as if I never hit the Send button. I get no error messages whatsoever.

Expected Results:  
I expect to the message sent

Noia Extreme Theme - Same thing happens with Default Theme

Comment 1

[Magnus Melin [:mkmelin] (away, back Aug 4)]

Tried in thunderbird -safe-mode? Completely shutting anti-virus off? Any errors in the javascript console (found under Tools)?

Comment 2

[Lori Corbett]

(In reply to comment #1)
> Tried in thunderbird -safe-mode? Completely shutting anti-virus off? Any errors
> in the javascript console (found under Tools)?
> 

Turned AV off..same result.
There are aeerors in the Javascript console as follows:

Error: Error in parsing value for property 'color'.  Declaration dropped.
Source File: chrome://signature/content/signatureMailOverlay.xul
Line: 0

Error: document.getElementById("messagePaneContext") has no properties
Source File: chrome://trackpackage/content/trackpackage.js
Line: 13

Error: subject.location has no properties
Source File: chrome://foxclocks/content/foxclocksoverlay.js
Line: 140

Error: subject.location has no properties
Source File: chrome://foxclocks/content/foxclocksoverlay.js
Line: 140

Error: subject.location has no properties
Source File: chrome://foxclocks/content/foxclocksoverlay.js
Line: 140

Error: subject.location has no properties
Source File: chrome://foxclocks/content/foxclocksoverlay.js
Line: 140

I will disable these extensions and see if that fixes the problem. Thank you for the sugestions. I'll let you know.

Comment 3

[Lori Corbett]

Disabling those extensions did the trick! Thanks again, Magnus. I am going to post this on the TB Forum.

Comment 4

[Magnus Melin [:mkmelin] (away, back Aug 4)]

-> INVALID per comment 3.

Comment 5

[Peter Mann]

I too could not send email though I could receive
I fixed it by doing the following..
Create Write (new message)
Select Tools
Select Account Settings (for your email address)
Select Outgoing Server (SMTP) Settings
Click Edit button
In Security and Authentication untick Use name and password.
Now you can send mail.