368822 - new mail is marked "read" when displayed in "new mail notification"

Status: RESOLVED FIXED

(Thunderbird :: General, defect)

Description

[Daniel Münch]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; de; rv:1.8.1) Gecko/20061010 Firefox/2.0
Build Identifier: version 2 beta 2 (20070116)

All mails that have been displayed in the "new mail alert" are marked as "read" afterwards.

Mails that come in while manually checking mail stay "unread".

Playing around with the options of the "new mail alert" wouldn't help.

Reproducible: Always

Steps to Reproduce:
1. Wait till mail is collected automatically.



Expected Results:  
New mail should stay unread till I actually opened it.

Comment 1

[David :Bienvenu]

Is this an imap server? We use the IMAP Peek option to fetch the preview text. This is not supposed to mark the message read, but some IMAP servers have been known to not implement this correctly.

Comment 2

[Daniel Münch]

Oh, sorry, forgot to say that. Yes it is an IMAP. Is there any chance to get this problem solved or do I have to talk to my provider?
 It is working in 1.5 by the way.

Comment 3

[David :Bienvenu]

If you turn off new mail alerts, we should stop peeking for new messages (currently, we apparently still do peek for new messages, but I'm going to look into that).

If you want both new mail alerts to work and this to work, you'd need to contact your ISP.

Comment 4

[David :Bienvenu]

Attachment: proposed fix

if this fixes the problem, I'll go and remove the old pref from mailnews.js

Comment 5

[David :Bienvenu]

fixed on trunk and branch - can you try tomorrow's nightly build and let us know if it helps? Thx!

Comment 6

[Daniel Münch]

Hi, same problem as before.

I used this zip Version: version 3 alpha 1 (20070201)

from here: http://ftp.mozilla.org/pub/mozilla.org/thunderbird/nightly/latest-trunk/

Hope thats right, never played around with the nightlys before.

Comment 7

[David :Bienvenu]

that should be right - did you turn off the new mail preview text using the options UI?

Comment 8

[Daniel Münch]

I tested this right now but mails are still marked as read. I have to turn off the whole notification to kepp them unread.

Comment 9

[David :Bienvenu]

Attachment: rest of the fix

don't try to fetch the preview text at all if the pref isn't set.

This will help the reporter's case (of a broken imap server) and the low speed connection case.

Comment 10

[David :Bienvenu]

latest fix checked into trunk and branch.

Comment 11

[Carsten Book [:Tomcat]]

verified fixed 1.8.1.3 using Mozilla/5.0 (Windows; U; Windows NT 5.2; en-US; rv:1.8.1.3) Gecko/20070326 Thunderbird/2.0.0.0 Mnenhy/0.7.5.0 ID:2007032620, Mail displayed in the new mail notification 

Comment 12

[Tracy Walker [:tracy]]

verified with 2.0.0.0 rc2 on Win XP