Need different warning for profile RO, in use and missing. Confusing "Firefox cannot use ..." / "Thunderbird cannot use the profile "xx" because it is in use." error dialog if profile directory is read-only. (was: "Thunderbird is already running...")

NEW
Unassigned

Status

()

defect
12 years ago
5 years ago

People

(Reporter: raph, Unassigned)

Tracking

Trunk
Points:
---
Dependency tree / graph

Firefox Tracking Flags

(Not tracked)

Details

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.2; fr; rv:1.8.1.3) Gecko/20070309 Firefox/2.0.0.3
Build Identifier: version 2.0.0.0 (20070326)

When launching Thunderbird, if the profile is on a network share and if the share is mounted read-only, Thunderbird shows the message "Thunderbird is already running...", when clicking OK it exits.

Reproducible: Always

Steps to Reproduce:
1. Laucnh Thunderbird and create a profile on a network drive.
2. Close thunderbird.
3. Set network share as read-only.
4. Launch Thunderbird.
Actual Results:  
Thunderbird tells that an instance of it is already running.

Expected Results:  
Thunderbird should show a warning indicating that there is a problem accessing the profile, not that it is already running.
See also bug 278860 for missing profiles.
Assignee: mscott → nobody
Component: General → XRE Startup
Product: Thunderbird → Toolkit
QA Contact: general → xre.startup
Confirmed on Linux system with R/O filesystem. 
Component: XRE Startup → Startup and Profile System
QA Contact: xre.startup → startup
Found this for Thunderbird on Windows too.

Additionally Thunderbird does not start if you just delete "%USERPROFILE%\Application Data\Thunderbird". Same error message. Rebooting your system as adviced does *not* help!
Status: UNCONFIRMED → NEW
Ever confirmed: true
OS: Windows XP → All
Hardware: PC → All
Version: unspecified → Trunk
Current error dialog is perhaps better, "Thunderbird cannot use the profile "xx" because it is in use.", but is still incorrect if folder is read-only.
Summary: Confusing "Thunderbird is already running..." message when profile is read-only. → Need different warning for profile RO, in use and missing. Confusing "Firefox cannot use ..." / "Thunderbird cannot use the profile "xx" because it is in use." error dialog if profile directory is read-only. (was: "Thunderbird is already running...")
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