383287 - After “Get Mail” works and downloads e-mails, the system continues to look for mail until the connection to the server is timed out.

Status: RESOLVED INVALID

(Thunderbird :: General, defect)

Description

[Owen Grainger]

User-Agent:       Mozilla/5.0 (Windows; U; Win98; en-GB; rv:1.8.1.4) Gecko/20070515 Firefox/2.0.0.4
Build Identifier: version 2.0.0.0 (20070326)

Whilst “Get Mail” works, the system then continues to look for mail until the connection to the server is timed out.



Reproducible: Always

Steps to Reproduce:
1. "GET MAIL"

Actual Results:  
After downloading e-mails, Thunderbird continues "Connecting to smtp.[my server]..." for 45 seconds, before coming up with the message "Connection to server smtp.[myserver] timed out"

Expected Results:  
Downloaded and then stopped/disconnected.

Comment 1

[Magnus Melin [:mkmelin]]

The smtp server is for *sending* messages...

Comment 2

[Owen Grainger]

(In reply to comment #1)

Thank you.   That shows how little I know about computers!

Nevertheless, that is exactly what happens!

Perhaps Thunderbird automatically tries to send messages that don't exist, after collecting (or even looking for) new e-mails.   If so, can I switch of that function?

Comment 3

[Magnus Melin [:mkmelin]]

Are there unsent messages in your Local Folders > Unsent folder?

Comment 4

[Owen Grainger]

(In reply to comment #2)
> (In reply to comment #1)
> 
> Thank you.   That shows how little I know about computers!
> 
> Nevertheless, that is exactly what happens!
> 
> Perhaps Thunderbird automatically tries to send messages that don't exist,
> after collecting (or even looking for) new e-mails.   If so, can I switch of
> that function?
> 

Thank you for pointing me in the right direction.

It transpires that when the latest version of Thunderbird was installed, it called for a new account to be set up, as well as keeping the old one.   The new one was not only unnecessary and was set up wrongly.   I think that 'smtp' was inserted instead of 'pop' and that Thunderbird tried to find two sources for e-mails, one being 'smtp' on the second (new) account.   

By deleting the new account, the problem has also been deleted!

THANK YOU VERY MUCH!

Comment 5

[Magnus Melin [:mkmelin]]

->INVALID (FIXED is used only when known code changes resolved an issue)