383415 - ----------------<menuitem at Bottom of Screen

Status: RESOLVED INVALID

(Thunderbird :: General, defect)

Description

[Alan]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.4) Gecko/20070515 Firefox/2.0.0.4
Build Identifier: Mozilla Thunderbird 2.0.0.0

I am a novice computer user.  I downloaded Thunderbird 2.0.0.0 today and now when I open it I see something similar to "----------------<menuitem" at the bottom of the screen.  

I can't understand any of the bug reports.  I'm sorry I downloaded the new version.

Is there a way for a non-expert to fix this?

Thanks,
Alan

Reproducible: Always

Steps to Reproduce:
1.Open Thunderbird program
2.
3.
Actual Results:  
"menuitem" at bottom of screen

Expected Results:  
nothing at bottom of screen

Comment 1

[Jean-Michel Reghem]

I suppose you've updated from a previous version?
Or maybe you've add some extension

Run thunderbird in Safe mode (In start Menu > Thuderbird)

If it is ok, try to find the extension which cause problem by disable it in Tools->Add-ons

Comment 2

[Magnus Melin [:mkmelin]]

->INVALID, feel free to reopen if you can reproduce with all extensions/themes disabled. (As explained in the previous comment.)

Comment 3

[Len Weisberg]

At least for some cases, this problem can be solved by
updating the "Buttons!" extension to version 0.5.3.x .
This is mentioned in the "Thunderbird Support" forum:
http://forums.mozillazine.org/viewtopic.php?t=556203
Worked for me.

BTW, it's always a good idea to use Tools -> Add Ons -> Find Updates
  when updating TB version. (Same for Firefox).

(With this information, is status still "INVALID"?)

Comment 4

[Magnus Melin [:mkmelin]]

Yes, extension bugs are not tracked in bugzilla. I guess the (older version of the) extension made false compatibility claims. There is nothing we could do about that...