Closed Bug 385555 Opened 14 years ago Closed 12 years ago

Popup saying new message, but nothing new in inbox

Categories

(Thunderbird :: General, defect)

x86
Windows XP
defect
Not set
minor

Tracking

(Not tracked)

RESOLVED INCOMPLETE

People

(Reporter: g, Unassigned)

Details

(Whiteboard: closeme 2009-09-09)

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.0.12) Gecko/20070531 Firefox/1.5.0.12 Flock/0.7.14
Build Identifier: 1.5.0.12 (20070509)

When Thunderbird is open, I get popups saying I have new messages. When I open the main window, I have no new message in the inbox or any folder, not even Junk mail or Trash.

Reproducible: Sometimes

Steps to Reproduce:
1.
2.
3.
Hello,

I'm running TB version 2.0.0.6, using IMAP, and I am having a problem which
looks like this one.

Thunderbird notifies me about recently received mail, my message filters move
the mail to their respectful destinations, the mailbox names are displayed in
bold and the number in parenthesis next to the mailbox name denotes an accurate
amount of new messages.  However, when I select the mailbox to view its
contents, the new messages do not appear in the list.  Occasionally these messages are visible in saved search folders.

It is possible to recover the mail by rebuilding the index of the mailbox. 
Naturally, I would like to avoid having to do that every time.  The problem is
intermittent.  I stated noticing it two weeks ago.

Thank You,
huit
not critical - please read https://bugzilla.mozilla.org/page.cgi?id=fields.html#bug_severity
Severity: critical → normal
Reporter, have you observed this issue also recently.

Could you try to see if it still happens with
http://ftp.mozilla.org/pub/mozilla.org/thunderbird/nightly/latest-comm-1.9.1/ ?
Severity: normal → minor
Version: unspecified → 1.5
Whiteboard: closeme 2009-09-09
RESO INCO due to lack of response to last question. If you feel this change was made in error, please respond to this bug with your reasons why.
Status: UNCONFIRMED → RESOLVED
Closed: 12 years ago
Resolution: --- → INCOMPLETE
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