403550 - crashed when open a page

Status: RESOLVED INCOMPLETE

(Core Graveyard :: GFX: Gtk, defect)

Description

[Huibing Yin]

User-Agent:       Mozilla/5.0 (compatible; Konqueror/3.5; Linux) KHTML/3.5.8 (like Gecko)
Build Identifier: 2.0.0.8

(gecko:7066): Pango-WARNING **: failed to create cairo scaled font, expect ugly output. the offending font is 'Arial 10.5'
Segmentation fault (core dumped)


Reproducible: Always

Steps to Reproduce:
1.open firefox
2.input any URL address
3.
Actual Results:  
crashed

Expected Results:  
open the webpage

Comment 1

[Mats Palmgren (inactive)]

Does the "Quality Feedback Agent" window open when you crash?
If so, please submit the crash data and let us know the incident ID.
For more info: http://kb.mozillazine.org/Quality_Feedback_Agent

If that window didn't appear, then please consider installing the Firefox
debug package from your Linux vendor and then start Firefox from a debugger,
then crash it and paste the call stack in this bug.  Thanks.
Instructions here:
See http://kb.mozillazine.org/Getting_a_stacktrace_with_gdb

Comment 2

[Jesus Cea]

I'm confused: the build info reported is Firefox 2, but Cairo is used only in Firefox 3. Can you confirm the exact build you are using?.

Huibing, can you check the versions of the system libraries installed in your system?. Minimal lib version requirement seems to be documented in http://wiki.mozilla.org/Linux/Runtime_Requirements .

Compare your bug to bug 404112, bug 404964, bug 404860 or bug 404841, for example.

Comment 3

[Mats Palmgren (inactive)]

Huibing Yin, please reopen this bug if you can provide crash data and the
details requested in comment 2.

-> INCOMPLETE