412179 - FireFox interface "blacking out" when running Shockwave plugin content

Status: RESOLVED INCOMPLETE

(Firefox :: General, defect)

Description

[Mal Duffin]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9b2) Gecko/2007121120 Firefox/3.0b2
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9b2) Gecko/2007121120 Firefox/3.0b2

When I run this link, the FireFox UI ( buttons, menus ) start to black out.

It is as if the UI elements aren't responding to refresh messages.


This *might* be related to cairo, or to the plugin priority.

This does NOT occur with FireFox 1 or 2, only with FireFox Beta 2 ( and the Beta3 build from 13th Jan 2008 )

Reproducible: Always

Steps to Reproduce:
1. Run the link on Windows

Actual Results:  
The interface begins blacking out almost straight away

Expected Results:  
The interface should remain visible

Comment 1

[Mal Duffin]

Here's one of the URLs that isn't working - it didn't seem to appear in the info above.

http://www.candointeractive.com/multiuser/2/

Comment 2

[Ria Klaassen (not reading all bugmail)]

Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9b3pre) Gecko/2008011223 Minefield/3.0b3pre

WFM - with 100% CPU.

Comment 3

[Mal Duffin]

Here's a screenshot of what I'm seeing...

http://www.candointeractive.com/multiuser/2/FireFox_Shockwave_Bug.jpg

It gets progressively worse - especially if you switch to another app and then come back to it.  If you have a 2nd window open ( new window or tab ), these become completely blacked out.

When you run the demo, try moving over some of the buttons to see if they black out.

Mal

Comment 4

[Zbigniew Szczesny]

Attachment: Firefox window while blacking-out occures due to bug in Shockwave movie handling

Comment 5

[Zbigniew Szczesny]

I CONFIRM THIS BUG - REALY PAINFUL !!!

Comment 6

[Sam Dungey]

This bug has been identified by Director community, seems to be related to using DirectX 9 renderer (from the Shockwave perspective). From my tests, this problem has been introduced in Firefox 3.
http://www.directorforum.com/showthread.php?t=3662

Example Shockwave movies that are causing the described issue in FF3, but work correctly in FF2.
http://staff.dasdeck.de/valentin/tmp/envTest11.html
http://www.adobe.com/products/shockwaveplayer/mountainbike_game/

It basically renders many Shockwave apps unusable.

Comment 7

[Kindaian]

Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.0.6) Gecko/2009011913 Firefox/3.0.6

I confirm the bug in:
http://staff.dasdeck.de/valentin/tmp/envTest11.html
http://www.adobe.com/products/shockwaveplayer/mountainbike_game/

But not in:
http://www.candointeractive.com/multiuser/2/

Very nasty issue!

Comment 8

[Zbigniew Szczesny]

Hi,

Some time ago I created another bug report on the same issue:

https://bugzilla.mozilla.org/show_bug.cgi?id=476962

The problem is - neither report has got "confirmed" status, so it is not really analysed by Mozilla developers. Can we do anything to change its status to "confirmed" finally?

Rgs,
Ziggi

Comment 9

[alec.vance]

I also reported on this issue for Mac OS X (although the bug is filed under Windows for some reason):

https://bugzilla.mozilla.org/show_bug.cgi?id=449118

Comment 10

[Ria Klaassen (not reading all bugmail)]

Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.2a1pre) Gecko/20090702 Minefield/3.6a1pre

WFM here.

Comment 11

[Tyler Downer [He/Him]]

Does this still happen in firefox 3.6.6 or later in a fresh profile?

Comment 12

[alec.vance]

Seems to be working (at least on Mac OS X) again! Good job.

Comment 13

[alec.vance]

Tried it in Firefox on Windows as well, also seems to be working fine there.

Comment 14

[Tyler Downer [He/Him]]

No reply, INCOMPLETE. Please retest with Firefox 3.6.8 or later and a new profile (http://support.mozilla.com/kb/Managing+profiles). If you continue to see this issue with the newest firefox and a new profile, then please comment on this bug.