Need more efficient and keyboard-accessible UI for attaching existing email messages during composition

NEW
Unassigned

Status

Thunderbird
Message Compose Window
--
enhancement
9 years ago
10 months ago

People

(Reporter: John Kitz, Unassigned)

Tracking

(Blocks: 1 bug, {access, uiwanted})

Trunk
access, uiwanted

Firefox Tracking Flags

(Not tracked)

Details

(Reporter)

Description

9 years ago
User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.12) Gecko/20080201 Firefox/2.0.0.12
Build Identifier: N/A

I suggest to expand the functionality of the "attach" feature in the email compose window. Today an email from another Thunderbird folder can only be attached by first saving the email to be attached, e.g. on the desktop, and subsequently attaching the .eml file by means of the "attach file" feature.

Ideally it should be possible to embed an email in another email (OLE), but it would already be an enhancement it would be possible to attach an email to another email, without first having to save the email to be attached as. eml file.

Reproducible: Always

Steps to Reproduce:
N/A
Actual Results:  
N/A

Expected Results:  
N/A

N/A

Comment 1

9 years ago
You can do that by dragging a mail to the attachments pane.
(Reporter)

Comment 2

9 years ago
Thanks for your reply. I tried it and it works. Although it's not obvious since when I open a new email, there's no attachments pane. So I need to drag it to the area where the attachments pane will be created if there are attachments. Also it requires me to reorder the windows of the inbox and the new email to be able to drag an object between the two. Some changes still seem to be in order to improve the experienced functionality.

Comment 3

9 years ago
(In reply to comment #2)
> Thanks for your reply. I tried it and it works. Although it's not obvious since
> when I open a new email, there's no attachments pane. So I need to drag it to
> the area where the attachments pane will be created if there are attachments.
> Also it requires me to reorder the windows of the inbox and the new email to be
> able to drag an object between the two. Some changes still seem to be in order
> to improve the experienced functionality.
> 

Comment 4

9 years ago
(In reply to comment #3)

Apologies for the extraneous comment(#3) - I merely meant to add myself to the CC list.

Comment 5

7 years ago
I'd like to bring this feature request back to life. The problem is that drag-n-drop is extremely uncomfortable. First, it requires mouse. Second, when your windows are maximized (or, in my case, when a tiling window manager is used), you have to  resize your message window, then to resize the main TB window, then move them so the message you want to attach is visible and only then you can drag and drop it into the new message window.

I suggest this function may be performed from keyboard. For example, by copying messages in the main window and pasting them in the new message window.
Blocks: 579473
Confirming as an idea for enhancement which needs to be explored (ui-wanted).

Attaching email(s) is a reasonable use case, for which the current drag-n-drop UI is clearly inefficient/insufficient. Furthermore, it's not accessible for keyboard users. Workarounds like forwarding emails and then add other attachments are not very intuitive, either, plus they don't cover all use cases (try forwarding emails from different folders in the same mail).

Next steps:

Please provide details for the desired UI and behaviour (mockup-screenshots, add-ons).
Status: UNCONFIRMED → NEW
Ever confirmed: true
OS: Windows XP → All
Hardware: x86 → All
Summary: Suggest to add feature to attach emails to emails that are being composed. → Need more efficient and keyboard-accessible UI for attaching existing emails during composition
Version: unspecified → Trunk
Whiteboard: uiwanted
Summary: Need more efficient and keyboard-accessible UI for attaching existing emails during composition → Need more efficient and keyboard-accessible UI for attaching existing email messages during composition

Updated

6 years ago
Keywords: access
(Reporter)

Comment 7

6 years ago
Ticket may be closed as far as I'm concerned, since I've discontinued using TB long since opening this feature request due to limited functionality over other products.

Suggestions to remove me from future updates of this ticket appreciated.
(In reply to John Kitz from comment #7)
> Suggestions to remove me from future updates of this ticket appreciated.

https://bugzilla.mozilla.org/userprefs.cgi?tab=email
Oops I chopped off my explanation. That link allows you to change email notifications - if that helps. If it is just this ticket spam that bothers you, I'm not sure how to suppress just that.
(Reporter)

Comment 10

6 years ago
I guess there's a difference between receiving updates from tickets which one has reported over tickets to which one has added one's email address to the CC list. Tnx. for the suggestion nonetheless.
Keywords: uiwanted
Whiteboard: uiwanted
Duplicate of this bug: 1152756
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