Closed Bug 422908 Opened 12 years ago Closed 11 years ago
consistent "The connection to the server was reset while the page was loading
." on crash-stats search
consistent "The connection to the server was reset while the page was loading." on crash-stats search with "top 10 stack frames contains trash" http://crash-stats.mozilla.com/?do_query=1&product=Thunderbird&query_search=stack&query_type=contains&query=trash&date=&range_value=3&range_unit=months
I would recommend shortening the date range, but we should probably have a fulltext index on signature and top 10 frames if we are going to need this to be feasible. ->0.6
Target Milestone: --- → 0.6
I hit this same bug periodically, but it is not in the case of a crash stats search. I hit it in the office and at wifi access points.
related to bug 423009?
That page doesn't seem to load for me. Just spins. Does it normally take a long time for it to load? I don't know if it's specifically related to the BMO bug or not. I've not investigated the non-BMO cluster to see if it's exhibiting the same symptoms of Apache rolling over after every request.
Mark, It can take several seconds to a minute or two ..., depending on the query. However, the issue reported by this bug started same time as bug 423009. The url in comment 0 still fails with "reset while page was loading"
Morgamic in comment 1 is on to it. Mossop reports similar (maybe same) issue in Bug 424952 – Queries can be too slow. I played this morning with Product=Thunderbird, starts with "JS_strtod". It should return results page in less than a minute or two even for time period of a couple months. It often fails to return results for 2-3 weeks. Once you get results page for a time period, if you do another query within a minute or two using the same length time period but with different signature the results come back within a few seconds. Example: - get reults of JS_strtod, time period of 4 weeks and thereafter it returns results in 3 seconds. - change query to zzz, use same 4 weeks, results return in a few sec. - change query to 5 weeks (with "zzz"), blammo - good luck getting results page I'm marking regression because I didn't see this problem before a few weeks ago (mid-march maybe?). => Query is not scaling and is pretty much unusable, so maybe it should be sev=critical. Even period=2 weeks can take 3-5 minutes to get results, IF you get results. what's the next milestone to be pushed out that might fix this?
unusable (no results) this morning searching 1 week period for firefox + branch=1.9 + nsDocLoader::QueryInterface + 1 week adding version to the selection criteria helps get a response ditto http://crash-stats.mozilla.com/topcrasher/byversion/Thunderbird/3.0a1pre - no response for first couple attempts. this thing needs a *serious* performance bump.
yeah, it seems to be getting worse. standard queries that were working fine a few days and weeks ago now are unable to run. I know ted is back from vacation and morgammic and others have this pretty high on the list to get improved. we really need it fixed by next week with firefox 3 RC1 gets released so we can stay on top of what happening with incoming crash reports.
I believe this is primarily due to the database partition getting too large. See bug 432448, bug 432449, bug 432450.
It would be good if someone could take a look at this bug so we can use this server to get a picture of the crash bugs we still have in RC1.
aravind, do you have cycles to help on this? these bugs are pretty much blocking analysis on firefox 3 rc1 that is going out in the next day or so. [See dependency tree for bug 422908] bug 432448: Add new partition [NEW ; assigned to email@example.com; Target: 0.5] bug 432449: Add date constraints to older partitions [NEW ; assigned to firstname.lastname@example.org; Target: 0.5] bug 432450: Create script to auto-archive old records and create new partitions when needed [NEW ; assigned to email@example.com; Target: 0.5]
Here's a trick that (at least sometimes) gives me better results: Say I want to do a search over two weeks of crash records, but that always times out. Instead I try the same search over 1 day's worth of records -- which works. Then I try it over (say) 3 days, then 7 days, then two weeks -- all in quick succession, each time waiting for the previous one to succeed.
(Following up comment #14) This trick appears to have stopped working :-(
Hi there, can we get some extra traction on this bug? Its getting worse now and more common to reproduce now. And this data is important to analyze for qa. Thanks.
Assignee: nobody → morgamic
Priority: -- → P1
I now can't even get a 1 day span. It's unusable
Severity: major → critical
IIUC, ATM only individual crash reports (such as linked from about:crashes) can be had from the Socorro servers. Everything else fails, and in particular complex queries like the one in comment #18. See also bug 444749.
(In reply to comment #19) > IIUC, ATM only individual crash reports (such as linked from about:crashes) can > be had from the Socorro servers. Everything else fails, and in particular > complex queries like the one in comment #18. > > See also bug 444749. The individual crash reports are taking minutes to load for me, raising severity and requesting blocking.
Severity: critical → blocker
Status: NEW → RESOLVED
Closed: 11 years ago
Resolution: --- → DUPLICATE
Duplicate of bug: 444749
Component: Socorro → General
Product: Webtools → Socorro
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