432438 - This morning, Thunderbird thought I was a new user; all my mail storage had disappeaed

Status: RESOLVED INCOMPLETE

(Thunderbird :: General, defect)

Description

[Terrence Ireland]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.14) Gecko/20080404 Firefox/2.0.0.14
Build Identifier: version 2.0.0.14 (20080421)

Is there anywhere I can look on my machine to find it?  I.E., where is it
usually stored.  Nothing else is missing, so this is highly unusual.

Thanks,

Terry

Reproducible: Didn't try

Steps to Reproduce:
1.
2.
3.

Comment 1

[rsx11m]

See bug 392956 and related references if either of those matches your case.
Or, bug 343851 if this happened after a crash.

Comment 2

[Magnus Melin [:mkmelin]]

These might help:
http://kb.mozillazine.org/Disappearing_mail
http://kb.mozillazine.org/Recovering_a_profile_that_suddenly_disappeared

Comment 3

[rsx11m]

Thanks for adding this. Those KB links (and others) were also referred to by
bug 392956, thus I didn't reiterate them here.

Comment 4

[Magnus Melin [:mkmelin]]

Ah, I was to lazy to look:)

Comment 5

[rsx11m]

That was definitely *not* what I meant to say... ;-)

Terry, please keep us informed about your progress on this.

Comment 6

[rsx11m]

Terry, has this issue been resolved? If we don't hear from you within the next two weeks, I assume that it works now for you and that this bug can be closed.

Comment 7

[rsx11m]

No further feedback from the bug reporter. Since neither the subject nor the description mention anything about a prior crash, this matches bug 392956.
Please feel free to reopen if you have any contradicting information to add.

Comment 8

[rsx11m]

Re-resolving this as incomplete and establishing dependency to bug 193638 per suggestion in bug 392956 comment #22.