439460 - Inbox Counter Off-by-One

Status: RESOLVED INCOMPLETE

(Thunderbird :: Mail Window Front End, defect)

Description

[David M. St. Pierre]

User-Agent:       Mozilla/5.0 (Macintosh; U; Intel Mac OS X; en-US; rv:1.8.1.11) Gecko/20071127 Firefox/2.0.0.11
Build Identifier: 2.0.0.14 (20081421)

Retrieving mail from IMAP server. Inbox unread mail counter appears to by off-by-one, i.e., still shows 1 unread message after all mail read.

Reproducible: Always

Steps to Reproduce:
1. Log into IMAP server
2. Read all unread mail
3. Observe unread mail counter
Actual Results:  
Still shows 1 unread mail

Expected Results:  
Should show no unread mail

Work around has been to manually mark folder as all read

Comment 2

[Rain [:rain1] (inactive)]

No, this bug can't be a dup of 439380, that's a regression in trunk.

Comment 3

[Ludovic Hirlimann [:Usul]]

David , if you rebuild the indexes of the folder where you have the issue - does the count become proper ?

Comment 4

[Christoph Wurm]

I have the same problem.

I have indexing disabled. I tried the "Repair Folder" button, but to no avail.

Comment 5

[Wayne Mery (:wsmwk)]

Reporter, 

do you still see this problem when using a current version of thunderbird? 

And if you do not, please close bug report by changing resolution to worksforme

Comment 6

[Christoph Wurm]

I haven't encountered the problem in some time now. Can't resolve the report though.

Comment 7

[Wayne Mery (:wsmwk)]

no repsonse from reporter, so incomplete

Comment 8

[Dan Halbert]

I have this same problem periodically (1 unread when there are really 0). Some more detailed observations:

1. Using IMAP service from Rackspace. Webmail does not show problem.
2. Removing all .msf folders does not fix problem.

Most interestingly:
3. Wrong count shows up only in View->Folders-Unified. All other View->Folders settings do NOT show the problem, including View->Folders->All and View->Folders->Unread.