Having installed Thunderbird it just doesn't open

RESOLVED INCOMPLETE

Status

--
critical
RESOLVED INCOMPLETE
11 years ago
9 years ago

People

(Reporter: jmorcom, Unassigned)

Tracking

x86
Windows Vista

Firefox Tracking Flags

(Not tracked)

Details

(Whiteboard: closeme 2009-07-09)

(Reporter)

Description

11 years ago
User-Agent:       Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.0; SLCC1; .NET CLR 2.0.50727; .NET CLR 3.0.04506)
Build Identifier: 2.00.0.14

Having clicked on Launch Mozilla Thunderbird and given consent to the program to run, it never opens!

Reproducible: Always

Steps to Reproduce:
1. Launch Mozilla Thunderbird
2. Consent to Program by entering 'Continue'

Actual Results:  
Just by following the above steps and trying to open and Run Mozilla Thuneive emailderbird.  Vista Security is set to allow Mozilla Thunderbird

Expected Results:  
I would hope to be able to use Mozilla Thunderbird to send and receive emails!

Opened the Thunderbird screen to allow me to send and receive emails!
Could you be more specific about what happens?

a) Does a dialog pop up explaining an error?
b) Does the program appear in the task manager for a short while before disappearing?
c) Does blanking your profile (after backing up, of course) cause it to run?
d) What dialogs or confirmations do appear?
e) Are you running as a user or as an administrator? Is the UAC activated?
Version: unspecified → 2.0
(Reporter)

Comment 2

11 years ago
(a) No
(b) No
(c) How do I blank my profile?
(d) None
(e) Have tried both - it makes no difference!
Status: UNCONFIRMED → RESOLVED
Last Resolved: 11 years ago
Resolution: --- → WONTFIX
c) => "thunderbird.exe -p" and choose create new profile

Tried re-installing into another, empty folder?

(I doubt you wanted to resolve this as wontfix - https://bugzilla.mozilla.org/page.cgi?id=fields.html#resolution)
Status: RESOLVED → UNCONFIRMED
Resolution: WONTFIX → ---

Comment 4

10 years ago
John, did you figure this out?   You game "consent" to what message?
John, any response to comment #4?
Whiteboard: closeme 2009-07-09
Closing Incomplete for lack of answers at 2009-07-09. 

Feel free to reopen if you can provide more information.
Status: UNCONFIRMED → RESOLVED
Last Resolved: 11 years ago9 years ago
Resolution: --- → INCOMPLETE
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