any attempt to print crashes Firefox




10 years ago
10 years ago


(Reporter: chris.janman, Unassigned)


Firefox Tracking Flags

(Not tracked)




10 years ago
User-Agent:       Mozilla/5.0 (X11; U; Linux i686; en-GB; rv:1.9.0) Gecko/2008061600 SUSE/3.0-1.1 Firefox/3.0
Build Identifier: Mozilla/5.0 (X11; U; Linux i686; en-GB; rv:1.9.0) Gecko/2008061600 SUSE/3.0-1.1 Firefox/3.0

try to print (Ctrl-P or from File menu) causes Print Dialog box frame to appear, sometimes a printer name appears, then Firefox crashes.  Bug-buddy reports that gecko crashed. Occurs on any page, even a blank one.

Reproducible: Always

Steps to Reproduce:
1. Open Firefox
2. Try to print.
Actual Results:  
Bug-buddy reports crash in gecko & Firefox window disappears.

Expected Results:  
Print dialog box

OpenSuSE 10.2
KDE 3.?
Default theme
En-GB dictionary installed.
ABP installed.

Comment 1

10 years ago
Can you reproduce the crash in a build?

Comment 2

10 years ago
I have also noticed the same bug (and try to signal it on, which might be a similar bug).

Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.9) Gecko/2008052912 Firefox/3.0

(I believe this is a built: this is the one I downloaded from mozilla.cpom when 3.0 was released).

Comment 3

10 years ago
I have firefox 3.0 ( build) crashing EVERY time I print. either the print menu or a "window.print()" js call..  No dialog appears mozilla just crashes, and the crash reporting tool continually fails to submit crash reports.

I'm running the 32-bit linux FF 3 build on a Fedora 8 x86_64 gnu/linux install.
I'm pretty sure that is a dupe of bug 422916.
openSUSE users might want to check out

I'm not sure if Fedora 8 has the same issue. The other bug says Fedora 6 was affected though.

Comment 5

10 years ago
Wolfgang's GTK2 fix fixed the problem for me under openSUSE 10.2.  Thank you!

Comment 6

10 years ago
I still have the problem with OpenSUSE 10.3 and FireFox 3.0.1. Any time the printing pop-up box appears (prieview or printing and print setup) FireFox 3.0.1 crashes.

gtk2 is newest in OpenSUSE repo:
rpm -q --qf '%{name}-%{version}-%{release}-%{distribution}\n' gtk2
gtk2-2.12.0-5.8-openSUSE 10.3 (X86-64)

uname -a
Linux #1 SMP 2008-06-09 13:53:20 +0200 x86_64 x86_64 x86_64 GNU/Linux

Mozilla/5.0 (X11; U; Linux x86_64; en-US; rv: Gecko/2008070400 SUSE/3.0.1-2.1 Firefox/3.0.1

Comment 7

10 years ago
Bug seems the same as
(In reply to comment #7)
> Bug seems the same as

If that's the case, then this bug is a dupe of bug 422916, which, BTW, is not a Mozilla bug but a GTK/Gnome bug; and if you still experience the problem on openSUSE 11.0 (not 10.3), which is the current public release, then you may want to make sure that the Novell bug and/or the Gnome bug are REOPENED. 
Last Resolved: 10 years ago
Resolution: --- → DUPLICATE
Duplicate of bug: 422916

Comment 9

10 years ago
Look at my reply #6 above reply #7. It was added after I found it at as well.

Please note that bug 422916 and have different reasons.
This looks like the referenced Gnome bug since the other one doesn't affect gtk 2.12.x
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