Closed
Bug 441649
Opened 16 years ago
Closed 16 years ago
Firefox 3.0 Crash Report [@ nsBaseWidget::RemoveChild(nsIWidget*) ] - metasearch addon
Categories
(Toolkit :: Blocklist Policy Requests, defect)
Toolkit
Blocklist Policy Requests
Tracking
()
RESOLVED
FIXED
People
(Reporter: chofmann, Assigned: fligtar)
References
Details
(Keywords: topcrash+)
Attachments
(2 files, 1 obsolete file)
ted spotted this topcrash on firefox 3 after database clean up work 0 xul.dll nsBaseWidget::RemoveChild mozilla/widget/src/xpwidgets/nsBaseWidget.cpp:345 1 xsupport.dll xsupport.dll@0x114d 2 xul.dll XPCWrappedNative::CallMethod mozilla/js/src/xpconnect/src/xpcwrappednative.cpp:2393 3 xul.dll XPC_WN_CallMethod mozilla/js/src/xpconnect/src/xpcwrappednativejsops.cpp:1473 4 js3250.dll js_Invoke mozilla/js/src/jsinterp.c:1297 5 js3250.dll js_Interpret mozilla/js/src/jsinterp.c:4852 6 js3250.dll js_Invoke mozilla/js/src/jsinterp.c:1313 7 xul.dll nsXPCWrappedJSClass::CallMethod mozilla/js/src/xpconnect/src/xpcwrappedjsclass.cpp:1523 8 xul.dll nsXPCWrappedJS::CallMethod mozilla/js/src/xpconnect/src/xpcwrappedjs.cpp:559 9 xul.dll PrepareAndDispatch mozilla/xpcom/reflect/xptcall/src/md/win32/xptcstubs.cpp:114 10 xul.dll SharedStub mozilla/xpcom/reflect/xptcall/src/md/win32/xptcstubs.cpp:141 11 xul.dll nsEventListenerManager::HandleEventSubType mozilla/content/events/src/nsEventListenerManager.cpp:1080 all of he reports seem to showing binary components from this extension http://www.crawler.com/products/toolbar.aspx and users don't have a clue about what is causing their startup crash.. comements: > will not start up don't know what the problem is. > Unable to access web via Mizilla Firefox 3.0 due to crashes. Can ony access web by using "safe mode." > STOP THIS MADNESS! I USED TO LOVE FIREFOX BUT NOT ANYMORE! This stupid screen has poped up for 3 days! Do not make me go back to Internet Explorer! a quick scan of several reports shows that all crashes may be associated with xshared.dll 1.0.0.42 here is what prevx has to say about the .dll that appears related to the crash http://www.prevx.com/filenames/2114591682775330811-0/XSHARED.DLL.html What we know about XSHARED.DLL: The filename XSHARED.DLL was first seen on May 28 2008 in SPAIN. It has also been seen in the following geographical regions of the Prevx community: * The UNITED STATES on Jun 2 2008 * The EUROPEAN UNION on Jun 2 2008 The filename XSHARED.DLL is used by multiple object types including Dynamic Link LIbraries,objects. The most common file size is 343,552 bytes. But the following file sizes have also been seen: * 361,984 bytes * 1,167,964,050 bytes These files may have the following Vendor, Product, Version Information in the file header Crawler.com; Crawler Firefox Shared Library; * The following Vendor, Product, Version Information has also been reported: Crawler.com; Crawler Firefox Shared Library; 1.0.0.42 XSHARED.DLL has been seen to perform the following behavior(s): * The Process is polymorphic and can change its structure XSHARED.DLL has been the subject of the following behavior(s): * Created as a process on disk * Deleted as a process from disk * Registered as a Dynamic Link Library File XSHARED.DLL can also use the following file names: * A0046354.DLL * A0177030.DLL * A0005619.DLL
Reporter | ||
Updated•16 years ago
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Component: Widget → Extension Compatibility
Keywords: topcrash
Product: Core → Firefox
QA Contact: general → extension.compatibility
Reporter | ||
Comment 1•16 years ago
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looks like a candidate for blocking/sumo doc
Reporter | ||
Comment 2•16 years ago
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I left a ticket at http://www.crawler.com/Support.aspx in hopes of getting a contact or response. Question: xshared.dll 1.0.0.42 in crawler addon not compatible with Firefox 3.0 6/24/2008 1:34:51 PM Name: Chris Hofmann Email: <chofmann@mozilla.org> Subject: xshared.dll 1.0.0.42 in crawler addon not compatible with Firefox 3.0 Question Description: There are more details in our bug report https://bugzilla.mozilla.org/show_bug.cgi?id=441649 please provide comment there on possible diagnosis or a fix, or contact me as soon as possible.
Comment 3•16 years ago
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Really interesting. Are all those comments coming from the crash report data? ("STOP THIS MADNESS!" etc) So the solution is to start Firefox in safe mode and uninstall the extension?
Reporter | ||
Comment 4•16 years ago
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yes, that is the theory to be tested..
Comment 5•16 years ago
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I did see one comment in a crash report indicating that the user knew it was from this extension, but most of them are the usual "why is my firefox crashing?"
Comment 6•16 years ago
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Dupe of bug 441276?
Comment 7•16 years ago
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--> addons.mozilla.org::Blocklisting This continues to be our #1 crash on Windows.
Assignee | ||
Comment 8•16 years ago
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SQL to blocklist verison 1.2 in Firefox 3: INSERT INTO blitems (guid, min, max, created, modified) VALUES('{4B3803EA-5230-4DC3-A7FC-33638F3D3542}', '1.2', '1.2', NOW(), NOW()); INSERT INTO blapps (blitem_id, guid, min, max, created, modified) VALUES((SELECT id FROM blitems WHERE guid='{4B3803EA-5230-4DC3-A7FC-33638F3D3542}'), '{ec8030f7-c20a-464f-9b0e-13a3a9e97384}', '3.0a1', '*', NOW(), NOW()); Installed the add-on in Windows and reproduced Firefox crashing on startup every time. Crashing did not occur after the add-on was blocklisted. I only blocked version 1.2 because I didn't see any other version numbers around on the site.
Assignee: nobody → fligtar
OS: Mac OS X → All
Hardware: PC → All
Assignee | ||
Comment 9•16 years ago
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Attachment #326637 -
Flags: review?(morgamic)
Assignee | ||
Comment 10•16 years ago
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Attachment #326639 -
Flags: review?(morgamic)
Comment 12•16 years ago
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actually this looks like the #1 and #2 topcrash, somehow some of the crash reports don't have symbols, but looking at them they have the same stack.
Comment 13•16 years ago
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I filed bug 442234 about some of those reports not having symbols.
Comment 14•16 years ago
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morgamic, can we get this reviewed so we can blocklist this add-on?
Updated•16 years ago
|
Attachment #326637 -
Flags: review?(morgamic) → review+
Comment 15•16 years ago
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Comment on attachment 326639 [details] [diff] [review] mozilla.com blocklist patch I can add this to the blocklist info page after the SQL is run.
Attachment #326639 -
Flags: review?(morgamic) → review+
Assignee | ||
Comment 16•16 years ago
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Filed bug 444124 to run the blocklist SQL.
Assignee | ||
Comment 17•16 years ago
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Checked in mozilla.com update in r16798. morgamic, can you push live?
Assignee | ||
Comment 18•16 years ago
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mozilla.com update was pushed live.
Status: NEW → RESOLVED
Closed: 16 years ago
Resolution: --- → FIXED
Reporter | ||
Comment 19•16 years ago
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looks like it did the trick... no longer in the top 100 looking at latest 3.0.1 top crashes.
Comment 20•15 years ago
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Comment 21•15 years ago
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The content of attachment 375533 [details] has been deleted by Dave Miller [:justdave] <justdave@mozilla.com> who provided the following reason: Windows EXE file, unrelated to bug The token used to delete this attachment was generated at 2009-05-03 14:40:24 PDT.
Updated•8 years ago
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Product: addons.mozilla.org → Toolkit
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Description
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