Closed Bug 441697 Opened 16 years ago Closed 16 years ago

KB article: Downloads window is blank

Categories

(support.mozilla.org :: Knowledge Base Articles, task)

Product:
support.mozilla.org
Component:
Knowledge Base Articles
Type:
task
Priority:
Not set
Severity:
normal

Tracking

(Not tracked)

Status:
VERIFIED FIXED

People

(Reporter: bbayles, Assigned: bbayles)

References

(
URL
)

Details

Spun off of Bug 441224.

Downloads window can be blank because of:
* FF2 - Corrupt downloads.rdf. Delete it with Firefox closed to fix.
* FF2 and FF3 - You're not keeping downloads history.
** Turn it on.
** Set Firefox to clear it on exit if you want to only keep one session's worth of history.
* FF2 and FF3 - Troubleshooting extensions, themes and plugins.

I have notes for this ready.
I played around with intentionally corrupting localstore.rdf to see if I could make it affect this too, so I added that.

Could someone look for this before I mark it FIXED? I spent 15 minutes accidentally copying and pasting the wrong things from Bug 441224; I think I need to sleep...
Assignee: nobody → bbayles
URL: http://support.mozilla.com/en-US/kb/D...
URL: http://support.mozilla.com/en-US/kb/D... → http://support.mozilla.com/kb/Downloa...
Status: NEW → RESOLVED
Closed: 16 years ago
Resolution: --- → FIXED
Moved to KB at:
Wed 25 of Jun, 2008 14:05 EST

Any further discussion should go on the staging copy: <http://support.mozilla.com/en-US/kb/*Downloads+window+is+blank>.
Status: RESOLVED → VERIFIED
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