User-Agent: Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.9) Gecko/2008052912 Firefox/3.0
Build Identifier: Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.9) Gecko/2008052912 Firefox/3.0
I recently installed the latest version of Firefox 3. I then installed Adobe Flash Player 10 Beta 2. It should be noted that Adobe updated the player -- from labs.adobe.com :
"Update: Flash Player 10 beta 2 was released on 7/2/2008 and includes new features and bug fixes. The Mac build was refreshed on 7/7/2008. Please download the new version."
Immediately after restarting Firefox and navigating to the YouTube home page I experienced a lock-up in addition to the Flash video windows being garbled -- like a television tuned to a non-existent channel, but with color. Performing the same actions as just previously described then produced sporadic lock-ups, segfault, and crashes. Also, when navigating a web page that contains no Flash content, Firefox experienced random, sporadic segfaults, lock-ups, and crashes.
**When the Adobe Flash Player 10 Beta 2 Plugin is *disabled* using the Extension manager, all of the above problems cease.**
I was, until I installed the latest version Firefox 3, using a previous version of the player, with a possibly previous version of Firefox 3. I did not experience *any* problems with that configuration. So, I'm really not sure if this behavior is the result of Firefox or Adobe Flash Player 10 Beta 2.
Steps to Reproduce:
1. Install or enable Adobe Flash Player 10 Beta 2
2. Navigate to http://www.delta.com.tw/
3. Move the mouse cursor over the "Products" link. A drop down menu should appear.
4. Move the mouse cursor to the "Components" entry. Another drop down menu should appear
5. Select "DC Brushless Fans & Blowers"
6. Firefox should segfault, crash, or lock up.
Taken me to the selected web page.
Operating System: Linux Knoppix 18.104.22.168 #2 SMP PREEMPT Tue Mar 25 21:35:28 CET 2008 i686 GNU/Linux ( obtained using uname -a )
Please either provide crash IDs or stack traces or just install Flash9 r124.
If you don't crash with Flash9r124 report the problems to adobe.
Created attachment 328591 [details]
Copy of Crash Reports directory
Created attachment 328592 [details]
copy of minidumps directory
(In reply to comment #1)
> Please either provide crash IDs or stack traces or just install Flash9 r124.
> If you don't crash with Flash9r124 report the problems to adobe.
I've attached the crash dumps.
We can not use the minidumps because only the server has the symbols.
We need just the IDs and we can look at the stack if the server processed your dump.
The crash reporter couldn't send your report because of this error :
[Tue Jul 8 13:51:35 2008] Crash report submission failed: Problem with the SSL CA cert (path? access rights?)
You need to install some CA certificates...
(In reply to comment #5)
> We can not use the minidumps because only the server has the symbols.
> We need just the IDs and we can look at the stack if the server processed your
> The crash reporter couldn't send your report because of this error :
> [Tue Jul 8 13:51:35 2008] Crash report submission failed: Problem with the SSL
> CA cert (path? access rights?)
> You need to install some CA certificates...
Can you be more specific?
read for example bug 407748 (ubuntu)
(In reply to comment #7)
> read for example bug 407748 (ubuntu)
Thanks for the tip. Installed the ca-certificates package and I was able to generate a segfault and have the bug report sent to the server.
Great, now enter about:crashes as URL in Firefox and provide the crash ID.
(In reply to comment #9)
> Great, now enter about:crashes as URL in Firefox and provide the crash ID.
Here's the crash ID : f1e1bbe6-4d58-11dd-9796-001a4bd43ed6
Are you sure that you had the same crash because this is a Gecko crash and not a Flash crash :
0 libxul.so imgContainer::ResetDiscardTimer mozilla/modules/libpr0n/src/imgContainer.cpp:1252
1 libxul.so imgContainer::RestoreDiscardedData mozilla/modules/libpr0n/src/imgContainer.cpp:1281
2 libxul.so imgContainer::GetCurrentFrameNoRef mozilla/modules/libpr0n/src/imgContainer.cpp:168
3 libxul.so imgContainer::GetCurrentFrame mozilla/modules/libpr0n/src/imgContainer.cpp:184
4 libxul.so imgRequest::NotifyProxyListener mozilla/modules/libpr0n/src/imgRequest.cpp:219
5 libxul.so imgRequestProxy::Clone mozilla/modules/libpr0n/src/imgRequestProxy.cpp:349
6 libxul.so nsImageBoxFrame::UpdateImage mozilla/layout/xul/base/src/nsImageBoxFrame.cpp:283
7 libxul.so nsImageBoxFrame::DidSetStyleContext mozilla/layout/xul/base/src/nsImageBoxFrame.cpp:420
8 libxul.so nsIFrame::SetStyleContext mozilla/layout/generic/nsIFrame.h:613
Do you have another crash ID to be sure ?
(In reply to comment #11)
> Are you sure that you had the same crash because this is a Gecko crash and not
> a Flash crash :
> 0 libxul.so imgContainer::ResetDiscardTimer
> 1 libxul.so imgContainer::RestoreDiscardedData
> 2 libxul.so imgContainer::GetCurrentFrameNoRef
> 3 libxul.so imgContainer::GetCurrentFrame
> 4 libxul.so imgRequest::NotifyProxyListener
> 5 libxul.so imgRequestProxy::Clone
> 6 libxul.so nsImageBoxFrame::UpdateImage
> 7 libxul.so nsImageBoxFrame::DidSetStyleContext
> 8 libxul.so nsIFrame::SetStyleContext
> Do you have another crash ID to be sure ?
Here's another crash ID : 4f20a52e-520c-11dd-8af6-001a4bd43ed6
Time 2008-07-14 18:20:03-07:00
Build ID 2008052912
OS Version 0.0.0 Linux 22.214.171.124 #2 SMP PREEMPT Tue Mar 25 21:35:28 CET 2008 i686 GNU/Linux
CPU Info AuthenticAMD family 1 model 10 stepping 0
Crash Reason SIGSEGV
Crash Address 0xb06a73da
Frame Module Signature Source
0 libflashplayer.so libflashplayer.so@0xd83da
1 libflashplayer.so libflashplayer.so@0xccd89
2 libflashplayer.so libflashplayer.so@0xc3d7f
3 libflashplayer.so libflashplayer.so@0xc88b3
4 libxul.so ns4xPluginInstance::HandleEvent mozilla/modules/plugin/base/src/ns4xPluginInstance.cpp:1310
5 libxul.so nsPluginInstanceOwner::Renderer::NativeDraw mozilla/layout/generic/nsObjectFrame.cpp:4155
6 libxul.so NativeRendering mozilla/gfx/thebes/src/gfxXlibNativeRenderer.cpp:59
7 libxul.so cairo_draw_with_xlib mozilla/gfx/thebes/src/cairo-xlib-utils.c:312
8 libxul.so gfxXlibNativeRenderer::Draw mozilla/gfx/thebes/src/gfxXlibNativeRenderer.cpp:101
9 libxul.so nsPluginInstanceOwner::Paint mozilla/layout/generic/nsObjectFrame.cpp:4076
10 libxul.so nsObjectFrame::PaintPlugin mozilla/layout/generic/nsObjectFrame.cpp:1400
11 libxul.so PaintPlugin mozilla/layout/generic/nsObjectFrame.cpp:1096
12 libxul.so nsDisplayGeneric::Paint mozilla/layout/base/nsDisplayList.h:862
13 libxul.so nsDisplayList::Paint const mozilla/layout/base/nsDisplayList.cpp:296
14 libxul.so nsDisplayClip::Paint mozilla/layout/base/nsDisplayList.cpp:693
15 libxul.so nsDisplayList::Paint const mozilla/layout/base/nsDisplayList.cpp:296
16 libxul.so nsLayoutUtils::PaintFrame mozilla/layout/base/nsLayoutUtils.cpp:988
17 libxul.so PresShell::Paint mozilla/layout/base/nsPresShell.cpp:5413
18 libxul.so nsViewManager::RenderViews mozilla/view/src/nsViewManager.cpp:614
19 libxul.so nsViewManager::Refresh mozilla/view/src/nsViewManager.cpp:502
20 libxul.so nsViewManager::DispatchEvent mozilla/view/src/nsViewManager.cpp:1134
21 libxul.so HandleEvent mozilla/view/src/nsView.cpp:168
22 libxul.so nsCommonWidget::DispatchEvent mozilla/widget/src/gtk2/nsCommonWidget.cpp:158
23 libxul.so nsWindow::OnExposeEvent mozilla/widget/src/gtk2/nsWindow.cpp:1763
24 libxul.so expose_event_cb mozilla/widget/src/gtk2/nsWindow.cpp:4529
Reporter, can you let us know if this still happens with the Flash 10 Release Candidate? http://labs.adobe.com/downloads/flashplayer10.html
(In reply to comment #14)
> Reporter, can you let us know if this still happens with the Flash 10 Release
> Candidate? http://labs.adobe.com/downloads/flashplayer10.html
The stability problems seem to be gone, but unfortunately other issues appear to have arisen. For example, when I try to view a video on Youtube in "High Quality" mode I get the error : "We're sorry, this video is no longer available". Similarly, when I try to watch a video on Youtube using the H.264 codec by appending '&fmt=18' to the URL I get the same error. Both of the previous problems do not exist, at least from my experience, in Flash Player 9.
Another problem that I've noticed is that most videos that are not hosted by Google will not play via video.google.com with Flash Player 10 installed -- all I get is a black rectangle where the video should be. Again, this problem has not manifested itself to me in Flash Player 9.
Having the same problem today with the Althouse blog. Her first posting has a flash video and when you bring up her website directly it crashes Firefox and leaves no error message. If you bring up her website by bringing up Firefox and then going to her website you can look at one posting and its comments. When you try to go back to the previous screen (alt-left) it shows initially the flash video block and then crashes, again with no error message. I got the notice of reporting to Mozilla when it crashed it said there were no error messages and that the messages were saved in a file but when I went to the file it was empty and again there was no error message.
I tried this on Ubuntu, Kubuntu, Mandriva, Wolvix, Pardus and PCLinuxOS Linux Distributions and got the same result every time.
I've seen this twice today within hours of installing the final Flash 10 release (the i386 RPM version 10.0.12.36-release, from Adobe's yum server). Crash IDs are c2b6148a-9b27-11dd-b6c9-001cc45a2ce4 and 14b36ec7-9b27-11dd-8b75-001cc45a2ce4. Although there's no indication of Flash I can see in the crash reports---they appear to be almost empty, not even having a signature---after removing the plugin the crashes disappear.
I've got both Flashblock and NoScript set to prevent Flash but neither prevents the plugin from crashing the browser.
since updating my flash to verion 10, I've got the same problem - browser crashes randomly on flash animations... youtube is still perfect example - I can watch 2 or 3 movies, then firefox crashes. it's so annoying especially that a browser is my working environment. I hoped this problem to be solved in 3.0.3, but it hasn't been solved.
How can you expect a fix in the browser if the flash plugin itself is crashing ?
(comment #13 is a crash of the flash plugin)
If you got this with flash10, why do you don't downgrade and ask Adobe for a fix ?
(In reply to comment #19)
> How can you expect a fix in the browser if the flash plugin itself is crashing
> (comment #13 is a crash of the flash plugin)
> If you got this with flash10, why do you don't downgrade and ask Adobe for a
> fix ?
because version 9 used to crash firefox 3 too, firefox 2 was not affected.
also, if I create a new profile, for some time firefox 3 works fine with flash 9/10, then it starts to crash my browser.
if the flash is crashing, why not just unload plugin and reload it and not crashing firefox at the same time? it's not really a user friendly feature - I usually have 3 or 4 windows open with multiple tabs - I need them in my work. sometimes I need or want to check out something - now I have to start opera or konqueror (I don't like both of them) in order to prevent my firefox being crashed... very user friendly :)
sometimes at home I am just browsing a web, without any reason sometimes browser crashes - don't know which fault is that? Firefox 3? Fedora with broken pulseaudio? or Flash?
people are having trouble with flash under linux and I was trying to find any information why it happens - but no one actually is willing to help. If I knew it's a pulse audio, I could try to force Fedora developers to fix it :)
>if the flash is crashing, why not just unload plugin and reload it and not
>crashing firefox at the same time?
Not possible because plugins are running in the same process and a crashing Thread kills the whole process. We have an open enhancement request bug for out-of-Process plugins, search for it.
You have to see the stacktrace to be sure that you are get the same crash. In comment#18 you statement that you got the same problem with flash10 could be wrong because you can't be sure without looking at a stack trace.
This page will cause more crash:
because it contained too much videos
Firefox 3.0.2 on Fedora 9 .
Everythig worked in acceptable fasion (Seldom firefox crashes, but acceptable)
Since upgrading to Flash 10, Firefox crashed so much it's unusable.
My solution: Now using Opera. It works with Flash 10, and never crashes. I really hope Firefox will be much more stable in the future, as it's my browser of choice.
Mozilla/5.0 (X11; U; Linux i686; en-US; rv:126.96.36.199) Gecko/20100316 Firefox/3.6.2
Reporter, Please update if you are able to still reproduce with the latest nightly build ftp://ftp.mozilla.org/pub/firefox/nightly/latest-trunk/
I've recently built a new system and am now running Kubuntu 64-bit. I have the Ubuntu Mozilla Daily repository as one of my software sources and I receive updates, sometimes multiple, to Firefox 3.6.3pre daily. I also have Adobe's Alpha 64-bit Flash plugin installed.
I do not experience any of the issues described in this report any more, nor have I experienced them for the past year on my previous system.
I think it's safe to say that Adobe fixed the problem, whatever it was.
Marking fixed in FP 10.1.53.64.
Version and milestone values are being reset to defaults as part of product refactoring.