Closed Bug 446513 Opened 16 years ago Closed 13 years ago

Printing a PDF with Acrobat Reader 9 from a website comes out garbled - incorrect language? when printing from a browser.

Categories

(Core :: Printing: Output, defect)

Product:
Core
Component:
Printing: Output
Platform:
x86
Windows XP
Type:
defect
Priority:
Not set
Severity:
normal

Tracking

()

Status:
RESOLVED DUPLICATE of bug 422253

People

(Reporter: thisnthat, Unassigned)

Details

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.0.1) Gecko/2008070208 Firefox/3.0.1
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.0.1) Gecko/2008070208 Firefox/3.0.1

I upgraded to Acrobat Reader 9. I then tried to print a pdf from a website using Firefox.  The printing came out garbled or nonsense printingeventhough it looked ok on the screen. I saved the document and then opened it from my PC and it printed fine. This happened 3 times so far.  I did the same thing using IE and it printed perfectly from the browser. This makes it a Firefox copatability error with Acrobat Reader 9, right?

Reproducible: Always

Steps to Reproduce:
1.Open a pdf document from a website.
2.Choose File - Print.
3.Printed document comes out garbled - looks like Russian language - not English.
This happens to me too
I have the same problem with Firefox (FF) 3.5.2 in combination with Acrobat 5.0 (full version). Obviously this problem exists since FF 3.0, as another thread posted that this problem didn't occur with FF 2.x.

Now, when you print using the "Acrobat Destiller" instead "Acrobat PDFWriter" (file - print - properties - select Acrobat Destiller) the printing is also perfect, but the Destiller module ist only available with Acrobat professional versions and not part of the Acrobat Reader.

Developers are really recommended to sort out this bug, as many are still running elder Acrobat PDF versions, and it makes obviously an difference converting with the free available Acrobat Reader or any professional version.
Sharon, mw, do you still see this when using current versions?
Component: File Handling → Printing: Output
Product: Firefox → Core
QA Contact: file.handling → printing
Whiteboard: [closeme 2011-03-15]
This looks like a duplicate of bug 422253.
Status: UNCONFIRMED → RESOLVED
Closed: 13 years ago
Resolution: --- → DUPLICATE
Whiteboard: [closeme 2011-03-15]
(In reply to comment #3)
> Sharon, mw, do you still see this when using current versions?

I do not have this problem any more and I am running 3.6.13 FireFox.
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