Closed Bug 44718 Opened 24 years ago Closed 24 years ago

browser hangs after (successfully) printing Bugzilla query result

Categories

(Core :: Printing: Output, defect, P3)

defect

Tracking

()

VERIFIED FIXED

People

(Reporter: ekrock, Assigned: dcone)

References

()

Details

(Keywords: crash, regression, top100, Whiteboard: [dogfood-][nsbeta2-][nsbeta3+] ETA could be 5 days or more (layout issue))

Attachments

(1 file)

Using Commercial 2000070608 on WinNT 4.0 SP4.

To repro:
1) go to above URL (which is basically all the open [nsbeta2+] Gecko bugs)
2) print

Browser prints the page successfully, but then hangs. Was able to reliably 
reproduce. (However my machine is highly fragmented, so if others can't repro, 
that might be the reason.)
Keywords: crash
I see it on windows (2000070608). Raising severity: major.
Severity: normal → major
Seems this bug happens when there is some bad HTML and when the page is layed 
out for printing.. the parent can not be found.  On a normal page this will stop 
at the canvas frame.. for printing there is no canvas frame.. and this causes an 
assert and then crashing.  The quick fix is to fix the bugzilla output to have 
good html.. I will research how to keep Mozilla from crashing in this situation.
Status: NEW → ASSIGNED
cc:ing Tara and Matty as an FYI as Don reports that Bugzilla may be outputting 
bad HTML here. Don, do you want to mention what problem you noticed in 
particular with the HTML markup?
I noticed that there was an extra </table> tag that was part of the Bugzilla 
report, when I removed this the page printed fine. 

I get this 100% using today's opt verification build on Win98 (and a very short
list of + bugs).  nominating for nsbeta2 & dogfood, bumping severity to critical
since it crashes.
Severity: major → critical
Keywords: dogfood, nsbeta2
I don't think this would be fixed for Saturdays release.. the problem is deep in 
Layout.. and it seems to be because of bad HTML (unbalanced table tags seems to 
be the main culprit) on a complex page.  If the bugzilla output can be fixed 
then we don't crash.. 
*** Bug 45334 has been marked as a duplicate of this bug. ***
*** Bug 28878 has been marked as a duplicate of this bug. ***
*** Bug 21657 has been marked as a duplicate of this bug. ***
Seeing on mac and linux builds as well. OS :ALL
OS: Windows NT → All
Hardware: PC → All
Whiteboard: ETA could be 5 days or more (layout issue)
Putting on [dogfood+][nsbeta2-] radar. If we can get bugzilla queries to print 
(by correcting the bad html in bugzilla) then we will make this dogfood-.  But 
if you can find this problem on any top100 site, we will nsbeta2+ it.
Whiteboard: ETA could be 5 days or more (layout issue) → [dogfood+][nsbeta2-] ETA could be 5 days or more (layout issue)
*** Bug 45115 has been marked as a duplicate of this bug. ***
ok..www.cnn.com hangs. It's a top 100 page.
Attached file more simplified
Clearing [nsbeta2-] to trigger re-evaluation. Marking top100 because this is now 
happening when printing cnn.com, and regression. jpatel earlier noted: "if you 
can find this problem on any top100 site, we will nsbeta2+ it." So please mark 
nsbeta2+.
Keywords: regression, top100
Whiteboard: [dogfood+][nsbeta2-] ETA could be 5 days or more (layout issue) → [dogfood+] ETA could be 5 days or more (layout issue)
Actually www.cnn.com has not printed for a while.. that was another bug dupped 
against this one.  The bugzilla was more of a regression than cnn.  
This seems to be some kind of problem with scroll frames, GFX scroll bars inside 
of tables...
Putting on [nsbeta2+] radar for beta2 fix. 
Whiteboard: [dogfood+] ETA could be 5 days or more (layout issue) → [dogfood+][nsbeta2+] ETA could be 5 days or more (layout issue)
This would be a good nsbeta2- bug.  It seems that a scrollable item in a table 
on the second page causes this crash.  This is a problem deep in the bowels of 
layout.. so if I did find and fix this the people who would best review the fix 
are on sabatical (Steve Clark and Chris Karnaze).  I will continue to work on 
this, but  even if this bug is found.. this is a potential for destabalizing the  
product is high since it would be a fix in deep core layout.
Whiteboard: [dogfood+][nsbeta2+] ETA could be 5 days or more (layout issue) → ETA could be 5 days or more (layout issue)
Putting back on [nsbeta2+]...please keep working on it.  Will work on pulling in 
more people to help per todays daily PR2 push mtg.
Whiteboard: ETA could be 5 days or more (layout issue) → [nsbeta2+]ETA could be 5 days or more (layout issue)
Added [dogfood-] to go with [nsbeta2+]
Whiteboard: [nsbeta2+]ETA could be 5 days or more (layout issue) → [dogfood-][nsbeta2+]ETA could be 5 days or more (layout issue)
Agreed: too risky for beta 2 at this time:   beta2-minus
Keywords: nsbeta3
Whiteboard: [dogfood-][nsbeta2+]ETA could be 5 days or more (layout issue) → [dogfood-][nsbeta2]ETA could be 5 days or more (layout issue)
Updating [nsbeta2] to read [nsbeta2-]
Whiteboard: [dogfood-][nsbeta2]ETA could be 5 days or more (layout issue) → [dogfood-][nsbeta2-]ETA could be 5 days or more (layout issue)
*** Bug 46874 has been marked as a duplicate of this bug. ***
*** Bug 46874 has been marked as a duplicate of this bug. ***
Whiteboard: [dogfood-][nsbeta2-]ETA could be 5 days or more (layout issue) → [dogfood-][nsbeta2-][nsbeta3+] ETA could be 5 days or more (layout issue)
Marked nsbeta3+
*** Bug 47187 has been marked as a duplicate of this bug. ***
*** Bug 47187 has been marked as a duplicate of this bug. ***
This is fixed.. no longer hangs.  The second page does not print though.. I will 
open a new bug for that.
Status: ASSIGNED → RESOLVED
Closed: 24 years ago
Resolution: --- → FIXED
verified that query prints and browser does not hang anymore. 
Build:2000081008m18 (win/mac/linux)
Status: RESOLVED → VERIFIED
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