Closed Bug 449716 Opened 16 years ago Closed 16 years ago

The upgrade could not be installed

Categories

(Thunderbird :: General, defect)

Product:
Thunderbird
Component:
General
Platform:
x86
Windows XP
Type:
defect
Priority:
Not set
Severity:
critical

Tracking

(Not tracked)

Status:
RESOLVED DUPLICATE of bug 452162

People

(Reporter: loutit, Unassigned)

References

(
URL
)

Details

User-Agent:       Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.04506.648; .NET CLR 3.5.21022)
Build Identifier: Thunderbird2.0.0.14 installed some 2weeks ago

the upgrade stopped about one third of the way and a particular dll could not be found.  I have attempted to reinstall 2.0.0.14 and that stopped with the message "Could not find: program files\mozilla thunderbird\moz mapi32.dll"
I tried to start again but was not able to delete the original folder

John loutit

Reproducible: Always

Steps to Reproduce:
1.
2.
3.
Try disabling your logitech camera and then restarting. See bug 340535 for more information.
Status: UNCONFIRMED → RESOLVED
Closed: 16 years ago
Resolution: --- → DUPLICATE
(In reply to comment #1)
> Try disabling your logitech camera and then restarting. See bug 340535 for more
> information.
> *** This bug has been marked as a duplicate of bug 340535 ***

(In reply to comment #1)
> Try disabling your logitech camera and then restarting. See bug 340535 for more
> information.
> *** This bug has been marked as a duplicate of bug 340535 ***


removal of Logitech Camera software solved the problem and the upgrade has been installed
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