Closed Bug 451116 Opened 17 years ago Closed 14 years ago

Mouse left click not honored on any page.

Categories

(Firefox :: General, defect)

Product:
Firefox
Component:
General
Platform:
x86
Windows XP
Type:
defect
Priority:
Not set
Severity:
major

Tracking

()

Status:
RESOLVED INCOMPLETE

People

(Reporter: castojerry, Unassigned)

Details

(Whiteboard: [CLOSEME 2010-12-01])

User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.16) Gecko/20080702 Firefox/2.0.0.16 Build Identifier: Firefox 3 (2 versions) No exact identifier, since I uninstalled the thing Mouse left click ignored on all pages; I can use it to navigate between tabs and (SOMETIMES) to access menu entries. Close program button is never honored. The only to exit the program is to kill it with task manager. Reproducible: Always Steps to Reproduce: 1.Start Firefox 2. 3. Actual Results: Unable to navigate loaded page with mouse. Position seems to track Ok Right click seems to be honored Expected Results: Nothing Allow page navigation Happens on two laptops: a) Acer travelmate 4100, 1.5 Ghz, 2 G memory b) Dell inspiron 4000, .9 GHz, .5 G memory
Both computers work fine with Version 2.0.0.16
Well, I guess one of your add-ons is not suitable for Firefox 3 and is causing this behavior, or maybe your mouse driver needs an update? You could try out the following trouble-shooting options: - Firefox's safe-mode to exclude extension/theme problems - a new profile - a reinstall in a new empty folder http://kb.mozillazine.org/Safe_Mode_(Firefox) http://kb.mozillazine.org/Profile_Folder
Doesnt work in safe mode. mouse only effective in some ot the menus. both computers running xp professional sp3 currently installed in separate directory. Again, version 2.0.0.16 is fine, 3.0.1 is not
Doesnt work in safe mode. mouse only effective in some ot the menus. both computers running xp professional sp3 currently installed in separate directory. Again, version 2.0.0.16 is fine, 3.0.1 is not
Same problem here. Also see a LOT of others with same problems at this Moz thread: http://support.mozilla.com/tiki-view_forum_thread.php?forumId=1&comments_threshold=0&comments_parentId=86324&comments_offset=60&comments_per_page=20&thread_style=commentStyle_plain Safe mode / reinstall / different folder is irrelevant to this problem, it seems. However it WAS working ok originally, and has changed over time. Some MS update, perhaps (running XP SP2 here)? Or are we all running the same anti-virus (AVG in my case)? Need to do some digging. Is there a way to start FF3 in "debug" mode to see what events are / are not being triggered?
I'm suspecting AVG, can you try running without for a while to see if that helps? (disable it in Tools->Add-ons under Plugins, then restart FF).
I can confirm this bug in Minefield: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.1b1pre) Gecko/20080929033431 Minefield/3.1b1pre But not in Firefox: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.0.3) Gecko/2008092417 Firefox/3.0.3 Both are in the same computer, same OS - XP SP3.
(In reply to comment #7) > I can confirm this bug in Minefield Does the bug occur in safe-mode etc? (see comment 2) Did you try disabling plugins? (see comment 6)
I do not run AVG but Bitdefender, and XP SP2, with Firefox 3.03, and have the same problem. However, it is on and off. It seems to be decided at logon time. If the mouse does not work properly in Firefox, it will not start working by restarting Firefox. But it might start working by restarting the computer. If it does not work, activating another program and then returning to Firefox will allow for one mouse click to work, but whenever a new tab/window/load is opened, the mouse stops working. This is really annoying and requires either enormous patience or going to Internet Explorer.
Got it! Disabling Yahoo! Toolbar 1.6.2.20080910 in Minefield fixes the problem. The very same Yahoo toolbar on Firefox 3.0.3 works fine even if enabled. I don't have AVG. I am using Trend Micro OfficeScan.
Unfortunately it's not so easy. agron_ca: for you it worked. For others not. Please go and see to other support forum (it's not the one listed in comment #5) http://support.mozilla.com/tiki-view_forum_thread.php?forumId=1&comments_parentId=125737#threadId202355 It seems that this can be a major problem for Firefox 3. Firefox 2 works fine (on my wife's PC). Firefox 3 (no matter which version and which plugins are installed) hangs almost immediately. The work with the browser is painful - it almost resembles working with totally broken PC. Her PC has Windows XP sp3 home (Polish language version), it's 800MHZ PentiumIII. DIsplay driver is S3.
Bug 505067 is on the yahoo! toolbar in 3.5. If you create a new profile does this happen in 3.5.3 or later?
URL: all URL's
I am now having this problem after using Firefox to access an enterprise Adobe Acrobat WebMeeting application. Firefox is 3.5.7 on Windows XP. My behavior: 1. Open Firefox (it does not matter whether it is in safe mode or not) 2. Navigate to a web page 3. Navigate to a second web page 4. Use the back button visible in the top-left corner of the browser At this point, the title bar and all tabs stop responding to mouse actions. They do respond to keyboard actions. Functionality can be temporarily restored by alt+tabbing to another program and returning. Other interaction with parts of Firefox that are not the tab also cause this problem. Interacting with the tab list, for example by closing a tab or clicking on a second tab, cause this behavior. Interacting with the menu bar -- for example, accessing "About Firefox" to verify the version of Firefox I'm using -- also cause this problem. Interestingly enough, the "About Firefox" window is also affected. These other interactions must include a mouse click. Mouseovers do not trigger this effect, and neither do keyboard actions. I can open up "About Firefox" with keyboard shortcuts and it will continue to respond to the mouse properly. Safe mode displays the same problems and I believe that it is therefore unrelated to add-ons/extensions. Restarting Firefox, or restarting my computer, does not appear to solve the problem.
Did a quick survey of what's affected. I have no idea if this helps anyone or not. Affected windows/dialogues/interfaces Object Triggers Problem? Affected By Problem? Import Wizard No Yes Firebug Yes No Sidebars Yes No Page Source No Yes History/Library Yes No Downloads Yes Yes Add-Ons Dialogue Yes Yes Error Console No Yes Page Info Yes No Tools > Options No Yes Report a broken web site: RaBWS Privacy Policy Dialogue No Yes RaBWS Privacy POlicy Text Yes No RaBWS dialogue No Yes Check for Updates Yes No About Firefox No Yes
what mouse driver and mfgr?
Severity: critical → major
Logitech, in my case.
Logitech (MX Revolution)
Reporter, please retest with Firefox 3.6.12 or later in a fresh profile (http://support.mozilla.com/kb/Managing+profiles). Also update your plugins (flash, adobe reader, java, quicktime, silverlight, etc.) Go to the developer's website and download the latest version from there. If you no longer see this issue, please close this bug as RESOLVED, WORKSFORME. If you do see the bug, please post a comment.
Whiteboard: [CLOSEME 2010-12-01]
Testing Firefox 3.6.12 proves that the manifested behaviour has disappeared.
No reply, INCOMPLETE. Please retest with Firefox 3.6.12 or later and a new profile (http://support.mozilla.com/kb/Managing+profiles). If you continue to see this issue with the newest firefox and a new profile, then please comment on this bug.
Status: UNCONFIRMED → RESOLVED
Closed: 14 years ago
Resolution: --- → INCOMPLETE
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