Closed Bug 454693 Opened 11 years ago Closed 10 years ago

Kaspersky (KIS 2009) causes multiple ASSERTIONS (nsXPCOMInit)

Categories

(Plugins Graveyard :: Kaspersky AV, defect, major)

x86
Windows Vista
defect
Not set
major

Tracking

(Not tracked)

RESOLVED INVALID

People

(Reporter: Natch, Unassigned)

References

Details

(Keywords: common-issue-)

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.0.1) Gecko/2008070208 Firefox/3.0.1
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.0.1) Gecko/2008070208 Firefox/3.0.1 ID:2008070208

With Kaspersky Internet Security Suite 2009 Firefox on a debug build asserts way too much, starting (and probably most importantly) with an exception in nsXPCOMinit.cpp line 831 (something like c == 0) and then when clicking on any menu item the assertion is:

###!!! ASSERTION: Creating widget for MenuPopupFrame with children:
'!mGeneratedChildren && !GetFirstChild(nsnull)', file
c:/debug/mozilla/layout/xul/base/src/nsMenuPopupFrame.cpp, line 197

I wrote this one down specifically as it seems to be the cause (at least in my case it was) of the annoying bug where clicking the first time on any menu activates the first menu-item (this is true in 3.0+ builds, releases, etc.).

I'm marking this as major being that 1) they are a major AV Software Vendor, 2) this is causing unexpected and hard-to-debug situations.

Reproducible: Always

Steps to Reproduce:
1.install KIS 2009, default settings
2.start a debug build of firefox
3.
Actual Results:  
multiple assertions, causing bugs
Forgot to add that the mere existence of Kaspersky on my computer gave me the problem, even if I paused or exited the program...
Blocks: 443917
I have Kaspersky Internet Security 2009 as well, and sometimes experience the same problem.
I haven't tried a debug build, but it seems the NDIS Filter component, and thus most likely the WebAV portion of KIS2009 appears to prevent kaspersky from releasing memory as tabs are closed.

[url=https://bugzilla.mozilla.org/show_bug.cgi?id=464648]bug 464648[/url]
>.> wish this place allowed editing

bug_464648
Still a problem in current releases: http://support.mozilla.com/tiki-view_forum_thread.php?locale=en-US&comments_parentId=222614&forumId=1 and http://forums.mozillazine.org/viewtopic.php?f=38&t=886965 

Adding a tracking keyword and confirming based on user reports.
Status: UNCONFIRMED → NEW
Ever confirmed: true
Keywords: common-issues?
updating dependency
Apparently kaspersky is aware of the problem http://forum.kaspersky.com/index.php?showtopic=79886&st=20 , maybe someone could point them to this bug...
Blocks: 442177
No longer blocks: 443917
No longer blocks: 442177
is this related to bug 406646?
(In reply to comment #7)
> is this related to bug 406646?

Yes, that's what I had intended to block. For me, with KIS installed the first item would be selected on each menu including bookmarks.
Blocks: 406646
Version: unspecified → Trunk
I am NOT using Kaspersky and have the problem with Bookmarks on top menu bringing up the Add Bookmark window instead of the bookmarks list.
(In reply to comment #9)
> I am NOT using Kaspersky and have the problem with Bookmarks on top menu
> bringing up the Add Bookmark window instead of the bookmarks list.

That issue is unrelated to this bug -- you're describing bug 406646.
Going through recent reports, hard to pin to Kaspersky, so removing common-issue flag.  Will re-apply if necessary.
Doesn't really block that bug, may be dependent. I have not tested Kaspersky recently as I don't have it anymore so this bug may well be WFM...
No longer blocks: 406646
Depends on: 406646
I'm resolving this as invalid as I don't have Kaspersky anymore and this is caused by something outside of Firefox. If anyone else that has Kaspersky wants to verify/reopen you're more than welcome.
Status: NEW → RESOLVED
Closed: 10 years ago
Resolution: --- → INVALID
We're now tracking such bugs. This doesn't mean it's something we can fix, merely something we hope to be able to point vendors to so they can investigate. This is an automated message.
Component: General → Kaspersky AV
Product: Core → Plugins
QA Contact: general → kaspersky-antivirus
Version: Trunk → unspecified
Product: Plugins → Plugins Graveyard
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