454693 - Kaspersky (KIS 2009) causes multiple ASSERTIONS (nsXPCOMInit)

Status: RESOLVED INVALID

(Plugins Graveyard :: Kaspersky AV, defect)

Description

[Nochum Sossonko [:Natch]]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.0.1) Gecko/2008070208 Firefox/3.0.1
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.0.1) Gecko/2008070208 Firefox/3.0.1 ID:2008070208

With Kaspersky Internet Security Suite 2009 Firefox on a debug build asserts way too much, starting (and probably most importantly) with an exception in nsXPCOMinit.cpp line 831 (something like c == 0) and then when clicking on any menu item the assertion is:

###!!! ASSERTION: Creating widget for MenuPopupFrame with children:
'!mGeneratedChildren && !GetFirstChild(nsnull)', file
c:/debug/mozilla/layout/xul/base/src/nsMenuPopupFrame.cpp, line 197

I wrote this one down specifically as it seems to be the cause (at least in my case it was) of the annoying bug where clicking the first time on any menu activates the first menu-item (this is true in 3.0+ builds, releases, etc.).

I'm marking this as major being that 1) they are a major AV Software Vendor, 2) this is causing unexpected and hard-to-debug situations.

Reproducible: Always

Steps to Reproduce:
1.install KIS 2009, default settings
2.start a debug build of firefox
3.
Actual Results:  
multiple assertions, causing bugs

Comment 1

[Nochum Sossonko [:Natch]]

Forgot to add that the mere existence of Kaspersky on my computer gave me the problem, even if I paused or exited the program...

Comment 2

[Stephen Chou]

I have Kaspersky Internet Security 2009 as well, and sometimes experience the same problem.

Comment 3

[Danial Horton]

I haven't tried a debug build, but it seems the NDIS Filter component, and thus most likely the WebAV portion of KIS2009 appears to prevent kaspersky from releasing memory as tabs are closed.

[url=https://bugzilla.mozilla.org/show_bug.cgi?id=464648]bug 464648[/url]

Comment 4

[Danial Horton]

>.> wish this place allowed editing

bug_464648

Comment 5

[[:Cww]]

Still a problem in current releases: http://support.mozilla.com/tiki-view_forum_thread.php?locale=en-US&comments_parentId=222614&forumId=1 and http://forums.mozillazine.org/viewtopic.php?f=38&t=886965 

Adding a tracking keyword and confirming based on user reports.

Comment 6

[Nochum Sossonko [:Natch]]

updating dependency
Apparently kaspersky is aware of the problem http://forum.kaspersky.com/index.php?showtopic=79886&st=20 , maybe someone could point them to this bug...

Comment 7

[[:Cww]]

is this related to bug 406646?

Comment 8

[Nochum Sossonko [:Natch]]

(In reply to comment #7)
> is this related to bug 406646?

Yes, that's what I had intended to block. For me, with KIS installed the first item would be selected on each menu including bookmarks.

Comment 9

[mhabk]

I am NOT using Kaspersky and have the problem with Bookmarks on top menu bringing up the Add Bookmark window instead of the bookmarks list.

Comment 10

[Daniel Holbert [:dholbert]]

(In reply to comment #9)
> I am NOT using Kaspersky and have the problem with Bookmarks on top menu
> bringing up the Add Bookmark window instead of the bookmarks list.

That issue is unrelated to this bug -- you're describing bug 406646.

Comment 11

[[:Cww]]

Going through recent reports, hard to pin to Kaspersky, so removing common-issue flag.  Will re-apply if necessary.

Comment 12

[Nochum Sossonko [:Natch]]

Doesn't really block that bug, may be dependent. I have not tested Kaspersky recently as I don't have it anymore so this bug may well be WFM...

Comment 13

[Nochum Sossonko [:Natch]]

I'm resolving this as invalid as I don't have Kaspersky anymore and this is caused by something outside of Firefox. If anyone else that has Kaspersky wants to verify/reopen you're more than welcome.

Comment 14

[timeless]

We're now tracking such bugs. This doesn't mean it's something we can fix, merely something we hope to be able to point vendors to so they can investigate. This is an automated message.