466036 - Thunderbird hangs when moving a mail with large number of URLs inside

Status: RESOLVED DUPLICATE of bug 383718

(Thunderbird :: General, defect)

Description

[Guillaume ROELLY]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.0; fr; rv:1.9.0.4; .NET CLR 2.0.50727; ffco7) Gecko/2008102920 Firefox/3.0.4
Build Identifier: 

When reading such a mail, TB becomes very slow andd when one tries to move it in a personal folder TB freezes

Reproducible: Always

Steps to Reproduce:
1. Receive a legitimite mail with a very large number of URL (ie >700)
2. Then try to move this mail from Mailbox to a personal folder in local folders by drag & drop
3. Thunderbird freezes
4. If you select several mails including the mail with large number of URL and move them all simultaneously by drag & drop, then it works
Actual Results:  
Thunderbird freezes

Expected Results:  
The mail shall be moveable individualy. 

The mail is also quite long to charge

Such a mail can be seen there http://fr.groups.yahoo.com/group/Memorial-GenWeb/message/13555 (a mail concerning an update of a database)

Comment 1

[Tyler Downer [He/Him]]

Are you getting a freeze (hang) or a crash? If crash, please give crash ids. Also, try in Safe Mode. Please give the Build number of your Thunderbird install. That field is there for a reason.

Comment 2

[Guillaume ROELLY]

Its a freeze. TB just hangs up and  and I can't do anything. TB doesn't close itself and doesn't give any error message (I don't even know what a crash id is or where I shall look at it)

Didn't try yet in Safe Mode (I assume you mean Windows Safe Mode ?)

TB is v 2.0.0.18 build 20081105

Comment 3

[Tyler Downer [He/Him]]

No, I mean Thunderbird Safe Mode. http://kb.mozillazine.org/Safe_mode

Comment 4

[WADA:World Anti-bad-Duping Agency]

(In reply to comment #0)
> When reading such a mail, TB becomes very slow

This is problem of Bug 383718.

(In reply to comment #2)
> Its a freeze. TB just hangs up and and I can't do anything.
> TB doesn't close itself and doesn't give any error message

If non-crash problem, remove "crash" from bug summary and make bug summary correct, please.

Freezes forever? Once the "freeze" occurs, can't terminate Thunderbird?

Comment 5

[Guillaume ROELLY]

OK I tried with TB in safe mode (thanks Tyler for the link), the problems occurs again.

I updated the bug summary from "crashes" to "hangs"

To explain what I mean 
- move a mail in a personal folder is done via drag & drop
- hangs : one can move the mouse, but that's all, no other selection possible, no move in the folders. One can just terminate TB via the cross in the upper left corner.

I agree it seems to be a duplicate of bug 383718