467284 - Firefox crashes when i try to watch video's on YouTube [@ NPSWF32.dll@0x14f770 ]

Status: RESOLVED WORKSFORME

(External Software Affecting Firefox Graveyard :: Flash (Adobe), defect)

Description

[James]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.0.4) Gecko/2008102920 Firefox/3.0.4
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.0.4) Gecko/2008102920 Firefox/3.0.4

After the crash i try to watch other videos on YouTube but fireFox just kept crashing. 

Reproducible: Always

Steps to Reproduce:
1.Go to www.youtube.com
2.Watch a video
3.then watch another video and before the page loads FireFox crashes
Actual Results:  
FireFox crashed

Expected Results:  
Load the video and not crash

I dont know any of this except I was using the default theme...

Comment 1

[Ryan VanderMeulen [:RyanVM]]

Can you go to about:crashes and post the crash IDs related to this here?

Comment 2

[James]

5b6ff4e2-e9f4-4988-89b1-034812081130	11/30/2008	5:38 PM
17fe14c3-87d7-4991-801f-2ace82081130	11/30/2008	4:17 PM
143c4e6d-f15d-440a-891b-2d1482081130	11/30/2008	3:14 PM
d7430371-3849-4a56-8704-04db22081130	11/30/2008	2:02 PM
8a13473d-dbc7-4f1d-ad3a-fd6ad2081129	11/29/2008	9:52 PM
074e14ba-6ddf-4be1-b926-4d8792081129	11/29/2008	9:51 PM
59d64e69-b060-431e-8613-dc53e2081129	11/29/2008	12:57 PM
3123faca-b044-4f3a-88a5-08f562081129	11/29/2008	11:57 AM
c6e52957-137b-432d-82dc-4723a2081128	11/28/2008	8:20 PM
2ab5d472-6322-41c3-85e1-151682081128	11/28/2008	6:32 PM
c6a46313-6cbc-483d-a9e2-9527c2081128	11/28/2008	6:25 PM
842cba16-562e-43ef-b613-217202081128	11/28/2008	11:24 AM
92d5349c-ec9e-4f9c-b1ae-c39572081128	11/28/2008	11:05 AM
b6969469-70f9-44f5-a949-752bc2081126	11/26/2008	3:47 PM
13c749bf-60de-4b17-823a-5dbc22081126	11/26/2008	3:04 PM
37329a9d-93ae-49f6-a0cf-6dfeb2081126	11/26/2008	3:01 PM
702bec0c-cdd2-41a5-ba15-d2b782081125	11/25/2008	3:59 PM
fe0929ba-9c28-49e5-ba29-567bf2081124	11/24/2008	4:30 PM
0113fcfb-bf49-4eb4-8ca2-98c9c2081124	11/24/2008	12:48 PM
4756d301-7337-4157-8e0a-9cede2081123	11/23/2008	8:20 PM
f9e09346-0016-4ab9-859b-2974c2081123	11/23/2008	9:52 AM
12a3dc20-f862-4a12-874e-474702081123	11/23/2008	8:56 AM
2ddb80e6-53ef-4ca8-8160-9ebbf2081122	11/22/2008	8:43 PM
307b96d2-f8ed-47c9-98e5-6f9222081122	11/22/2008	6:12 PM
676ac16d-7973-4ccc-b1b0-0527d2081122	11/22/2008	6:06 PM
76503a8d-09e9-4934-8c57-656262081122	11/22/2008	5:04 PM
a158b187-eeff-4c5c-b7bf-cfcf12081122	11/22/2008	4:46 PM
c62e8f63-e1f5-437f-bec4-b412b2081122	11/22/2008	2:30 PM
5ec21c77-d1d1-4838-a130-b709b2081122	11/22/2008	7:39 AM
63ae1d74-89c3-44b6-8157-8e0f12081121	11/21/2008	5:52 PM
7e8dbd5d-cbe1-417e-b136-986c20081118	11/18/2008	6:43 PM
1d25b481-2886-4760-8a2e-8f2620081118	11/18/2008	6:31 PM
a57be77c-1a7b-4af3-ab6e-2e3020081111	11/11/2008	11:21 AM
4e25ac48-41bd-4f80-8291-5caa20081111	11/11/2008	11:12 AM
4f7a0514-bf65-409a-9da8-d8bb20081111	11/11/2008	9:41 AM
a0dd1990-b146-4cb7-af15-a3cf20081111	11/11/2008	8:48 AM
7e5ad211-aecd-11dd-8fdd-001a4bd43ed6	11/9/2008	9:15 PM
28ea2940-ae8c-11dd-9c64-001a4bd43e5c	11/9/2008	1:27 PM
b533e2c7-ae01-11dd-8d95-001cc45a2c28	11/8/2008	8:56 PM
860a52a8-adcc-11dd-b9ce-001a4bd43e5c	11/8/2008	2:36 PM
02530b33-adcc-11dd-8da4-001cc4e2bf68	11/8/2008	2:32 PM
ed8be7d7-adae-11dd-b176-001cc4e2bf68	11/8/2008	11:04 AM
324d3159-ad42-11dd-aa89-001cc4e2bf68	11/7/2008	10:06 PM
5d5b4411-ad05-11dd-89f7-001a4bd43ef6	11/7/2008	2:50 PM
ee5aa2cf-acee-11dd-9207-001a4bd43ed6	11/7/2008	12:10 PM
2a64284f-ac47-11dd-ad34-001cc45a2ce4	11/6/2008	4:08 PM
0bd3b3d1-a624-11dd-9f64-001a4bd43ef6	10/29/2008	9:42 PM
f26c18ee-a623-11dd-823e-001cc45a2ce4	10/29/2008	9:41 PM
e84e3f7d-40c8-11dd-bcc2-001cc45a2ce4	6/22/2008	10:05 PM



There they are

Comment 3

[Dave Garrett]

You've posted way too many crash reports, so I don't know for sure which one is the crash you're mentioning, though the most recent one probably is:

bp-5b6ff4e2-e9f4-4988-89b1-034812081130
0  	NPSWF32.dll  	NPSWF32.dll@0x14f770  	
1 		@0x207fd7

That's a generic Flash plugin crash. If you haven't yet upgraded to Flash 10, please do so:
http://get.adobe.com/flashplayer/

Comment 4

[James]

I tried updating flash but it didn't work.

Comment 5

[Dave Garrett]

This currently shows as the top crash in Firefox 3.0.4:
http://crash-stats.mozilla.com/topcrasher/byversion/Firefox/3.0.4
http://crash-stats.mozilla.com/report/list?range_value=2&range_unit=weeks&version=Firefox%3A3.0.4&signature=NPSWF32.dll%400x14f770

Same signature as bug 460744 comment 22, though it may not be the same as earlier in the report.

Comment 6

[James]

So how do i fix it? or is there a way?

Comment 7

[James]

i fixed it! i used AdBlocker PLUS and added "s .ytimg. com/yt/swf/PMS*.swf" and it worked it doesnt crash anymore!

Comment 8

[Dave Garrett]

(In reply to comment #7)
> i fixed it! i used AdBlocker PLUS and added "s .ytimg. com/yt/swf/PMS*.swf" and
> it worked it doesnt crash anymore!

What is that, an ad on the page? Post a URL to an example.

Comment 9

[James]

i cant find an example but a comment on this video showed me http://www.youtube.com/watch?v=cY_KrB8Mepg&feature=related

The comment was from VoiceFromSoul

and it said this "what for me helped is this..

download the addon ad blocker PLUS for firefox,,

then add this to it so it will block it,,

s .ytimg. com/yt/swf/PMS*.swf
(but everything on eachother , cause i couldnt do it on eachother, comment dont post then)

and then it will work, for me it did=) busy for hours with it:/ but finally a solution

good luck, peace"

Comment 10

[timeless]

dave, if you look at modules, you'll be able to see what version of a plugin people have, in this case:


NPSWF32.dll 	10.0.12.36 	244C4E9FA5FE414EA09CC2D30E67C0E71 	NPSWF32.pdb

Comment 11

[Nochum Sossonko [:Natch]]

Somewhere on one of the forums that exact suggestion was given and it fixed for many other people as well. It seems there's a hidden object on youtube's page that causes the crash and the adblock hack disables it, hence the crash fix.

Comment 12

[Charles]

Adobe and Google are working together to resolve this issue.  Thanks for the report and all the information.

Comment 13

[Samuel Sidler (old account; do not CC)]

Charles, which versions of Flash are affected?

Comment 14

[Charles]

Version 10.0.12.36 at this moment

Comment 15

[Mike Beltzner [:beltzner, not reading bugmail]]

Leaving as CONFIRMED for now. Charles, please let us know when this is resolved.

Comment 16

[Charles]

I believe this should be resolved at this point. Let us know if its still a problem.

Comment 17

[Dave Garrett]

Is there going to be a fix in a future version of Flash or was the problem resolved on YouTube's end? (or both)

Comment 18

[Charles]

No new version.  This should have been fixed on YouTube's end.

Comment 19

[Dave Garrett]

Thank you. I'll close this and the other (bug 464227) as WFM then.

Please re-open if this specific crash comes back again.

Comment 20

[[:Cww]]

Reports of this have dropped significantly on Support.  Yay.