474132 - New emails lost, folder processing loses all previous email

Status: RESOLVED DUPLICATE of bug 471682

(Thunderbird :: General, defect)

Description

[Adam]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.1b3pre) Gecko/20090116 Shiretoko/3.1b3pre, Ant.com Toolbar 1.1 (.NET CLR 3.5.30729)
Build Identifier: Shredder/3.0b2pre (2009-01-17)

Realizing I had received no new emails since late last night, I sent myself a test email. I checked that account, it downloaded one message, and showed the new mail icon in the systray. But the email was not to be found in the InBox or any other folder, and no other folder had the red asterisk indicating a new message. I rebuilt the index of that folder, and now all email from it is lost, and the mail data file is 0 bytes.

Reproducible: Always

Steps to Reproduce:
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Comment 1

[Adam]

In addition, I see that other folders have been reduced to 0 byte data files also, which I did not reindex. These are folders which likely had new email delivered to them, and that I'd clicked on to look for new messages.

Comment 2

[Wayne Mery (:wsmwk)]

0 byte data file caused by virus protection? 
Or if you're talking 0 byte .msf ... I was going to suggest bug 471682. 
If neither, you'll need to determine on what date the problem regressed by using nightly builds ftp://ftp.mozilla.org/pub/thunderbird/nightly/

=> Trunk

Comment 3

[Adam]

I'm very certain it's not from virus protection - ESET showed no virus activity in the log, nor any pop-up warnings about infected files. The .MSF file was not completely empty, but the same-named file with no extension was 0 bytes. The problem happened after an update to the nightly from 2009-01-16.

Comment 4

[Magnus Melin [:mkmelin]]

I agree this was probably bug 471682. Feel free to reopen if you still see it.