Closed Bug 475358 Opened 13 years ago Closed 5 years ago

F1 opens tabs a little too easy

Categories

(Firefox :: Keyboard Navigation, defect)

defect
Not set
normal

Tracking

()

RESOLVED WORKSFORME

People

(Reporter: mkaply, Unassigned)

References

Details

F1 opens a tab for help, but if you hold it down for just a second too long, you get like 5 tabs.

We should detect the F1 repeat flag and not continue to open tabs.
Confirmed on Linux. OS --> All.

Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.9.2a1pre) Gecko/20090629 Minefield/3.6a1pre
OS: Windows XP → All
Hardware: x86 → All
http://blog.mozilla.com/metrics/2009/08/18/cats-love-firefox-support/
http://blog.mozilla.com/metrics/2009/02/06/analytics-and-firefox-support/
http://blog.mozilla.com/metrics/2009/02/19/how-do-firefox-users-use-firefox-support/

Reading those articles shows that SUMO has a huge bounce rate and the first article explains that cats seem to be a big culprit from stepping on the keyboard (I can definitely vouch for this as my cats do this all the time and I come back with dozens of SUMO tabs opened).

I believe detecting the F1 repeat flat would help this situation out a lot and save mozilla some bandwidth and users from having to close lots of uneeded tabs.
Flags: wanted-firefox3.6?
Component: General → Keyboard Navigation
QA Contact: general → keyboard.navigation
Indeed, this would be very good to fix. 

As a side-note, we're about to launch another test that will see how the bounce rate differs between people hitting F1 vs people choosing Help from the menu. If it turns out that the bounce rate for F1 is well over 90%, I would argue for the removal of the F1 key bound to Firefox Help altogether.
Duplicate of this bug: 525455
Actually, upon looking, this is more pervasive than I thought.

You just have to find the right shortcuts.

Ctrl+T to open tab. over a second. a zillion tabs.
ctrl+W to close a tab. over a second. lose all your tabs.

I'd be really curious to see how other apps behave in this regard. With shortcut keys in particular, are repeat codes ignored?
Status: NEW → RESOLVED
Closed: 12 years ago
Resolution: --- → DUPLICATE
Duplicate of bug: 484654
Status: RESOLVED → REOPENED
Resolution: DUPLICATE → ---
Duplicate of this bug: 484654
+1 for fixing. My cat is also my use case.

A sampling of apps that open Help *one* time, regardless of how long you hold down F1:
- Eclipse IDE (on Windows)
- Internet Explorer 8
- Word
- Photoshop

On the other hand, Windows XP opens lots of help windows if you hold down F1, so FF is as least as good as Windows in this matter. :)
This isn't really keyboard navigation, but I agree that we should fix. Is there a simple F1 repeat flag that we can listen for?
Flags: wanted-firefox3.6?
Please note by assigning Bug 484654 as duplicate of this, you have reduced the severity. Bug 484654 is critical, and not without reason - on Linux holding down F1 for 10s or so causes total browser freeze. On Windows - long enough causes crash. This is NOT just a matter of aesthetics and discomfort.
Duplicate of this bug: 576886
F1 doesn't do anything at all anymore. Was that on purpose?
F1 no longer opens help so this isn't an issue.
Status: REOPENED → RESOLVED
Closed: 12 years ago5 years ago
Resolution: --- → WORKSFORME
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