F1 opens tabs a little too easy

RESOLVED WORKSFORME

Status

()

Firefox
Keyboard Navigation
RESOLVED WORKSFORME
9 years ago
11 months ago

People

(Reporter: mkaply, Unassigned)

Tracking

Trunk
Points:
---

Firefox Tracking Flags

(Not tracked)

Details

(Reporter)

Description

9 years ago
F1 opens a tab for help, but if you hold it down for just a second too long, you get like 5 tabs.

We should detect the F1 repeat flag and not continue to open tabs.
Confirmed on Linux. OS --> All.

Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.9.2a1pre) Gecko/20090629 Minefield/3.6a1pre
OS: Windows XP → All
Hardware: x86 → All

Comment 2

8 years ago
http://blog.mozilla.com/metrics/2009/08/18/cats-love-firefox-support/
http://blog.mozilla.com/metrics/2009/02/06/analytics-and-firefox-support/
http://blog.mozilla.com/metrics/2009/02/19/how-do-firefox-users-use-firefox-support/

Reading those articles shows that SUMO has a huge bounce rate and the first article explains that cats seem to be a big culprit from stepping on the keyboard (I can definitely vouch for this as my cats do this all the time and I come back with dozens of SUMO tabs opened).

I believe detecting the F1 repeat flat would help this situation out a lot and save mozilla some bandwidth and users from having to close lots of uneeded tabs.
Flags: wanted-firefox3.6?

Updated

8 years ago
Component: General → Keyboard Navigation
QA Contact: general → keyboard.navigation

Comment 3

8 years ago
Indeed, this would be very good to fix. 

As a side-note, we're about to launch another test that will see how the bounce rate differs between people hitting F1 vs people choosing Help from the menu. If it turns out that the bounce rate for F1 is well over 90%, I would argue for the removal of the F1 key bound to Firefox Help altogether.

Updated

8 years ago
Duplicate of this bug: 525455
(Reporter)

Comment 5

8 years ago
Actually, upon looking, this is more pervasive than I thought.

You just have to find the right shortcuts.

Ctrl+T to open tab. over a second. a zillion tabs.
ctrl+W to close a tab. over a second. lose all your tabs.

I'd be really curious to see how other apps behave in this regard. With shortcut keys in particular, are repeat codes ignored?

Updated

8 years ago
Status: NEW → RESOLVED
Last Resolved: 8 years ago
Resolution: --- → DUPLICATE
Duplicate of bug: 484654
Status: RESOLVED → REOPENED
Resolution: DUPLICATE → ---
Duplicate of this bug: 484654

Comment 8

7 years ago
+1 for fixing. My cat is also my use case.

A sampling of apps that open Help *one* time, regardless of how long you hold down F1:
- Eclipse IDE (on Windows)
- Internet Explorer 8
- Word
- Photoshop

On the other hand, Windows XP opens lots of help windows if you hold down F1, so FF is as least as good as Windows in this matter. :)
This isn't really keyboard navigation, but I agree that we should fix. Is there a simple F1 repeat flag that we can listen for?
Flags: wanted-firefox3.6?

Comment 10

7 years ago
Please note by assigning Bug 484654 as duplicate of this, you have reduced the severity. Bug 484654 is critical, and not without reason - on Linux holding down F1 for 10s or so causes total browser freeze. On Windows - long enough causes crash. This is NOT just a matter of aesthetics and discomfort.

Updated

7 years ago
Duplicate of this bug: 576886
(Reporter)

Comment 12

2 years ago
F1 doesn't do anything at all anymore. Was that on purpose?
(Reporter)

Comment 13

11 months ago
F1 no longer opens help so this isn't an issue.
Status: REOPENED → RESOLVED
Last Resolved: 8 years ago11 months ago
Resolution: --- → WORKSFORME
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