486351 - Sent folder won't copy email nor does it contain text of the body of the email.

Status: RESOLVED WORKSFORME

(Thunderbird :: General, defect)

Description

[Joseph Minicozzi]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.0.8) Gecko/2009032609 Firefox/3.0.8
Build Identifier: Dell Dimensions 3000

Sent folder won't copy email nor does it contain text of the body of the email.  When I send an email, it won't put a copy in my sent box.  Of the last that it did retain, it has kept the header information, but there is no evidence of the text of the body of the email.

Reproducible: Always

Steps to Reproduce:
1.I send an email and nothing goes to the sent folder.
2.
3.
Actual Results:  
I've rebooted and tried to find any of the *.msp files but none exist.

Comment 1

[Ludovic Hirlimann [:Usul]]

Hi joseph,

What version of Thunderbird are you using ? Are you using a pop3 mailbox or a imap mailbox ?

Comment 2

[Joseph Minicozzi]

I'm using Thunderbird 2.0.0.21 and my mailbox is a POP mailbox.  Does this help?

Comment 3

[Joseph Minicozzi]

I'm using Thunderbird 2.0.0.21 and my mailbox is a POP mailbox.  Does this help?

Comment 4

[Ludovic Hirlimann [:Usul]]

(In reply to comment #3)
> I'm using Thunderbird 2.0.0.21 and my mailbox is a POP mailbox.  Does this
> help?

Does.

Comment 5

[Ludovic Hirlimann [:Usul]]

And do you see any messages in Tools-> Error console ?

Comment 6

[Joseph Minicozzi]

There are a lot of comments in the Error Console.

I don't understand most of them, but here is one that is most common:

Error: [Exception... "Component returned failure code: 0x80550006 [nsIMsgFolder.getMessages]"  nsresult: "0x80550006 (<unknown>)"  location: "JS frame :: file:///C:/Program%20Files/Mozilla%20Thunderbird/components/GoogleDesktopMozillaStub.js :: anonymous :: line 159"  data: no]
Source File: file:///C:/Program%20Files/Mozilla%20Thunderbird/components/GoogleDesktopMozillaStub.js
Line: 159

Comment 7

[Ludovic Hirlimann [:Usul]]

can you tweak google desktop and uninstall it - see if it help to not have google desktop instelled ?

Comment 8

[Joseph Minicozzi]

(In reply to comment #7)
> can you tweak google desktop and uninstall it - see if it help to not have
> google desktop instelled ?

I uninstalled and tested the email.  The uninstall did not help.  It still doesn't maintain the content of my sent emails.

Comment 9

[Ludovic Hirlimann [:Usul]]

Wayne any idea what could be going on here ?

Comment 10

[Wayne Mery (:wsmwk)]

Joe, what results, separately, from each of the following:
* reindex sent folder (r-click|properties|reindex), send
* change sent to some other location (account settings|copies&folders|place copy in|other - make sure you use other, not sent), send

Comment 11

[Joseph Minicozzi]

Wayne:
Your second point worked.  I created a new "sent" folder, creatively titled "New Sent" and routed my sent emails over to there.  The reindex did not work on the old Sent folder for some reason.
Many thanks!
Joe

Comment 12

[[:Aureliano Buendía]]

WFM per comment #11 (reporter)

Comment 13

[Wayne Mery (:wsmwk)]

another stuck folder issue :)