Sent folder won't copy email nor does it contain text of the body of the email.

RESOLVED WORKSFORME

Status

RESOLVED WORKSFORME
10 years ago
9 years ago

People

(Reporter: joem, Unassigned)

Tracking

Firefox Tracking Flags

(Not tracked)

Details

(Whiteboard: [support][workaround comment 11])

(Reporter)

Description

10 years ago
User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.0.8) Gecko/2009032609 Firefox/3.0.8
Build Identifier: Dell Dimensions 3000

Sent folder won't copy email nor does it contain text of the body of the email.  When I send an email, it won't put a copy in my sent box.  Of the last that it did retain, it has kept the header information, but there is no evidence of the text of the body of the email.

Reproducible: Always

Steps to Reproduce:
1.I send an email and nothing goes to the sent folder.
2.
3.
Actual Results:  
I've rebooted and tried to find any of the *.msp files but none exist.
Hi joseph,

What version of Thunderbird are you using ? Are you using a pop3 mailbox or a imap mailbox ?
(Reporter)

Comment 2

10 years ago
I'm using Thunderbird 2.0.0.21 and my mailbox is a POP mailbox.  Does this help?
(Reporter)

Comment 3

10 years ago
I'm using Thunderbird 2.0.0.21 and my mailbox is a POP mailbox.  Does this help?
(In reply to comment #3)
> I'm using Thunderbird 2.0.0.21 and my mailbox is a POP mailbox.  Does this
> help?

Does.
And do you see any messages in Tools-> Error console ?
(Reporter)

Comment 6

10 years ago
There are a lot of comments in the Error Console.

I don't understand most of them, but here is one that is most common:

Error: [Exception... "Component returned failure code: 0x80550006 [nsIMsgFolder.getMessages]"  nsresult: "0x80550006 (<unknown>)"  location: "JS frame :: file:///C:/Program%20Files/Mozilla%20Thunderbird/components/GoogleDesktopMozillaStub.js :: anonymous :: line 159"  data: no]
Source File: file:///C:/Program%20Files/Mozilla%20Thunderbird/components/GoogleDesktopMozillaStub.js
Line: 159
can you tweak google desktop and uninstall it - see if it help to not have google desktop instelled ?
(Reporter)

Comment 8

10 years ago
(In reply to comment #7)
> can you tweak google desktop and uninstall it - see if it help to not have
> google desktop instelled ?

I uninstalled and tested the email.  The uninstall did not help.  It still doesn't maintain the content of my sent emails.
Wayne any idea what could be going on here ?

Comment 10

10 years ago
Joe, what results, separately, from each of the following:
* reindex sent folder (r-click|properties|reindex), send
* change sent to some other location (account settings|copies&folders|place copy in|other - make sure you use other, not sent), send
(Reporter)

Comment 11

10 years ago
Wayne:
Your second point worked.  I created a new "sent" folder, creatively titled "New Sent" and routed my sent emails over to there.  The reindex did not work on the old Sent folder for some reason.
Many thanks!
Joe
WFM per comment #11 (reporter)
Status: UNCONFIRMED → RESOLVED
Last Resolved: 9 years ago
Resolution: --- → WORKSFORME

Comment 13

9 years ago
another stuck folder issue :)
Whiteboard: [support][workaround comment 11]
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