489080 - hyperlinks in email messages not launching browser (ubuntu 9.04 rc)

Status: RESOLVED WORKSFORME

(Thunderbird :: Message Reader UI, defect)

Description

[cmatt85]

User-Agent:       Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.9.0.8) Gecko/2009033100 Ubuntu/9.04 (jaunty) Firefox/3.0.8
Build Identifier: 2.0.0.21

I upgraded from Ubuntu 8.10 to 9.04 Release Candidate.  Firefox is the default browser and Thunderbird is the default email client.  Since the upgrade, when I click on a hyperlink in an email message, the browser does not launch, and if the browser is already open, a new tab does not open and the browser does not go to that page.  

This functionality worked with Thunderbird and Firefox with Ubuntu 8.10.  No other changes were made to the system.  

Reproducible: Always

Steps to Reproduce:
1.  Upgrade from Ubuntu 8.10 to 9.04 (not a fresh install).  
2.  Launch Thunderbird and open an email containing a hyperlink.
3.  Click on the hyperlink and the browser should open but it does not.
Actual Results:  
Nothing happens

Expected Results:  
Firefox launches and opens to the URL in the hyperlink.  

Upgrade (not fresh install) of Ubuntu 9.04 Release Candidate.  

sudo apt-get clean
sudo apt-get autoclean 

were run after installation.  No other changes made from prior install.

Comment 1

[Alexander Sack]

do you have thunderbird-gnome-support installed?

what do you get when running the following command line:
 gconftool-2 -R /desktop/gnome/url-handlers/http

Comment 2

[cmatt85]

thunderbird-gone-support is installed.  it was not installed by default, but i installed it when i first encountered this problem.  it did not resolve the issue.

caro@dell:~$ gconftool-2 -R /desktop/gnome/url-handlers/http
 command = firefox %s
 needs_terminal = false
 enabled = true

Comment 3

[Alexander Sack]

are you using any extensions? could you try to disable/uninstall them?

Comment 4

[Alexander Sack]

to be sure: does running "firefox http://www.yourdomain.com" from command line work as expected?

Comment 5

[cmatt85]

I have no extensions installed on Thunderbird.  I have AdBlock Plus running on Firefox.  

I will try disabling AdBlock and check running firefox from the command line later today.

Comment 6

[cmatt85]

Disabling AdBlock had no effect.

Running "firefox www.domain.com" from the command line does work.

Comment 7

[Kevin Kempfer]

I can confirm the exact same behavior here. If you need more informations, let me know.

Comment 8

[Alan Andrew]

same problem with 9.04 and TB 2.0.0.22

Comment 9

[Bob Vincent]

Confirmed on Thunderbird 2.0.0.22, Ubuntu Jaunty.

I'm not running Gnome nor KDE, but I am running dbus and hal.

Relevant portions of my prefs.js file are:

user_pref("network.protocol-handler.app.ftp", "/usr/bin/firefox");
user_pref("network.protocol-handler.app.http", "/usr/bin/firefox");
user_pref("network.protocol-handler.app.https", "/usr/bin/firefox");
user_pref("network.protocol-handler.expose-all", true);
user_pref("network.protocol-handler.expose.http", true);
user_pref("network.protocol-handler.expose.https", true);
user_pref("network.protocol-handler.external.ftp", true);
user_pref("network.protocol-handler.external.http", true);
user_pref("network.protocol-handler.external.https", true);
user_pref("network.protocol-handler.warn-external-default", false);

As a test, I renamed $HOME/.mozilla-thunderbird and launched thunderbird to create a fresh profile.

After going through the setup procedure, the resultant (default) setup has the same problem.

Comment 10

[Magnus Melin [:mkmelin]]

With a tb3 beta, try going to Preferences | Attachments, then type in "http" and check what it's associated with.

ftp://ftp.mozilla.org/pub/mozilla.org/thunderbird/nightly/latest-comm-1.9.1/
http://www.mozillamessaging.com/en-US/thunderbird/early_releases/

Comment 11

[Bob Vincent]

I can confirm that with tb3 beta3 the problem appears to be resolved, at least on my system.

Of course, the latest "stable" thunderbird still has the problem.

Can I infer from your response that the recommended fix is to run "Shredder" instead of "Thunderbird" ?

Comment 12

[Gary Kwong [:gkw] [:nth10sd] (NOT official MoCo now)]

(In reply to comment #11)
> I can confirm that with tb3 beta3 the problem appears to be resolved, at least
> on my system.

-> WFM per comment #11.