Closed
Bug 496973
Opened 15 years ago
Closed 15 years ago
Crash in [@ HPPrintSettings@0x23c90] while print dialog open
Categories
(Core :: Printing: Output, defect)
Tracking
()
RESOLVED
INVALID
People
(Reporter: marcia, Unassigned)
Details
(Keywords: crash)
Crash Data
Attachments
(1 file)
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9.45 KB,
text/plain
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Details |
Seen while running Mozilla/5.0 (Macintosh; U; PPC Mac OS X 10.5; en-US; rv:1.9.1b99) Gecko/20090605 Firefox/3.5b99.
STR:
1. Open the print dialog and leave it open - there is a HP printer showing as the defaul.t
2. After several minutes the browser crashes.
Breakpad: http://crash-stats.mozilla.com/report/index/5a4e64dd-2bbe-4285-bfb8-e6f232090608
There is another HP bug that is similar to this one but crashes in a different stack - Bug 461355
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Comment 1•15 years ago
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There's no Gecko code running (other than the event loop), and it's several frames deep into the printer driver code. Please contact HP, assuming you see this with the latest version of the HP drivers.
Even if this were a Firefox bug, we wouldn't be able to fix it without the printer driver people telling us what we're doing wrong.
I'll attach the information from breakpad just in case we need it later.
Status: NEW → RESOLVED
Closed: 15 years ago
Resolution: --- → INVALID
Summary: Crash in [HPPrintSettings@0x23c90] while print dialog open → Crash in [@ HPPrintSettings@0x23c90] while print dialog open
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Comment 2•15 years ago
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Assignee | |
Updated•13 years ago
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Crash Signature: [@ HPPrintSettings@0x23c90]
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Description
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