496983 - Please QA SUMO Survey (Kampyle feedback form)

Status: VERIFIED FIXED

(support.mozilla.org :: General, defect)

Description

[ken kovash]

Implementation is happening over at bug 496967.  Thanks!

Comment 1

[Stephen Donner [:stephend] Not actively reading bugmail]

Paul, why did you remove the dependency on bug 496967?  I'm using the dependency to let me know when there's something to test...

Comment 2

[Paul Craciunoiu [:paulc]]

Ooops. Sorry Stephen, not on purpose. I must've forgotten to refresh the window and overwrote...

Comment 3

[E. Cooper [:ecooper]]

AFIK, the survey should only be visible on the following pages:

http://support.mozilla.com/en-US/kb/Firefox+Help?style_mode=inproduct
http://support.mozilla.com/pt-BR/kb/Firefox+Help?style_mode=inproduct
http://support.mozilla.com/ja/kb/Firefox+Help?style_mode=inproduct
http://support.mozilla.com/id/kb/Firefox+Help?style_mode=inproduct
http://support.mozilla.com/th/kb/Firefox+Help?style_mode=inproduct

As per <https://bugzilla.mozilla.org/show_bug.cgi?id=496967#c17>, this feature can be turned on/off and tweaked from the admin->general panel.

Comment 4

[Stephen Donner [:stephend] Not actively reading bugmail]

Looks good on:

[1] https://support-stage.mozilla.org/en-US/kb/Firefox+Help?style_mode=inproduct
[2] https://support-stage.mozilla.org/pt-BR/kb/Firefox+Help?style_mode=inproduct
[3] https://support-stage.mozilla.org/ja/kb/Firefox+Help?style_mode=inproduct
[4] https://support-stage.mozilla.org/id/kb/Firefox+Help?style_mode=inproduct
[5] https://support-stage.mozilla.org/th/kb/Firefox+Help?style_mode=inproduct

Note the "https" in the above; if I use plain ol' http:

http://support-stage.mozilla.org/en-US/kb/Firefox+Help?style_mode=inproduct, I don't yet see the survey -- memcache epicness?

Comment 5

[E. Cooper [:ecooper]]

I definitely think it's a caching issue. I just don't know where. 

If you log in and visit any of those URLs, it works (the inproduct style is always applied to Firefox Help, which is why you can do this while logged in). Locally, where I've been working with memcache turned off, this works. On stage, it doesn't.

The only thing controlling whether or not the survey shows up is the page, locale, and preferences. The page and locale aren't changing, so it has to be the preferences.

Comment 6

[Stephen Donner [:stephend] Not actively reading bugmail]

(In reply to comment #5)

<snip>

All URLs from comment 4 are now displaying the survey for me even when logged out, so it was definitely a caching issue.

I'm calling this fixed -- nothing more to test, here.

Comment 7

[raymond [:retornam] (inactive)]

verified fixed