Closed Bug 500094 Opened 16 years ago Closed 16 years ago

Updates to Thunderbird will not complete unless quickcam.exe is killed

Categories

(Thunderbird :: Installer, defect)

Product:
Thunderbird
Component:
Installer
Platform:
x86
Windows XP
Type:
defect
Priority:
Not set
Severity:
minor

Tracking

(Not tracked)

Status:
RESOLVED DUPLICATE of bug 452162

People

(Reporter: newsgroup, Unassigned)

Details

User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.0.11) Gecko/2009060215 Firefox/3.0.11 (.NET CLR 3.5.30729) Build Identifier: version 2.0.0.22 (20090605) Whenever Thunderbird updates itself it will fail saying that one or more components is in use. If I go to the Windows task manager and kill a process called quickcam.exe then Thunderbird will complete its install. I have encounter this problem in the last few updates. Reproducible: Always Steps to Reproduce: 1. Get an update for Thunderbird and tell it to wait for the next restart of Thunderbird 2. Restart Thunderbird. See status bar and get message 3. Go to XP's task manager and kill quickcam.exe (from Logitech) Expected Results: Thunderbird will complete its update
This last update updated the updater, so (in theory, at least) on the next update you won't have to kill it.
Status: UNCONFIRMED → RESOLVED
Closed: 16 years ago
Resolution: --- → DUPLICATE
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