505645 - Socorro sometimes selects bugs with the crash ID that are duplicate

Status: VERIFIED DUPLICATE of bug 501404

(Socorro :: General, task)

Description

[Tanner M. Young [:tmyoung]]

When Socorro selects a bug to associate with a crash, either it should not select a duplicate or it should show both the original bug and its duplicate.  Otherwise it can appear that the issue is fixed.

Here is an example: http://tinyurl.com/othuun

Perhaps we can add as part of the Bugzilla query a tool to follow duplicates and automatically add what they duplicate.

Comment 1

[Arie Paap [:wildmyron]]

This is mostly bug 505598 - the original bug should also show up but doesn't for a variety of reasons. In this case, bug 482578 was marked security sensitive until very recently and therefore wasn't returned in the search results.

Comment 2

[Tanner M. Young [:tmyoung]]

Okay.  To solve this part of the issue, we either need a way to indicate that an issue is being worked on (e.g. if a bug is a security bug we somehow indicate that there is a bug and that we are working on the issue).

Part of the problem is that I--or anyone else looking at crash stats--will create a new bug about a security sensitive issue, and then things become a mess like the history of Bug 505364 and its counterpart.

On the other hand, I don't want to somehow comprise our security bugs in any way.

Comment 3

[Aaron Train [:aaronmt]]

Dupe of a discussion in bug 501404