Closed Bug 510846 Opened 15 years ago Closed 7 years ago

Flash Player settings/preferences don't receive clicks/mouse events on certain sites

Categories

(Core Graveyard :: Plug-ins, defect)

All
macOS
defect
Not set
normal

Tracking

(Not tracked)

RESOLVED WORKSFORME

People

(Reporter: yattemortors, Unassigned)

References

()

Details

User-Agent:       Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.5; en-US; rv:1.9.3a1pre) Gecko/20090816 Minefield/3.7a1pre
Build Identifier: Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.5; en-US; rv:1.9.3a1pre) Gecko/20090816 Minefield/3.7a1pre

Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.5; en-US; rv:1.9.2a2pre) Gecko/20090816 Namoroka/3.6a2pre ID:20090816032126

Installed Flash Player version: 10,0,32,18

Right-clicking (or control + click) on a Flash content, the setting preference will open but none of the buttons work.

This problem only occurs on Namoroka/3.6a2pre and Minefield/3.7a1pre with PPC and Intel mac. There is no problem with Firefox 3.5.2.
I checked a fresh profile of both nightly builds but the problem is the same.

Reproducible: Always
Version: unspecified → Trunk
Confirmed. I see this using Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.6; en-US; rv:1.9.3a1pre) Gecko/20091016 Minefield/3.7a1pre with Shockwave Flash 10.0 r32.
Status: UNCONFIRMED → NEW
Component: General → Plug-ins
Ever confirmed: true
Product: Firefox → Core
QA Contact: general → plugins
Hardware: x86_64 → All
As of last night's trunk (Minefield/3.7a1pre ID:20100111030839), it is operating. But Namoroka nightly is still not operating.

This is a good example site: http://www.kia.com/
I wonder if this is related to bug 537269; it's some sort of mouse event bug with Flash, and it is also "Works 3.5.x, Broken 3.6.x, Works 3.7.x".

Updating the summary to reflect new info from comment 2.
Summary: [Mac OS] Flash Player Preference does not work on trunk → Flash Player Preferences do not work on 3.6.x
Version: Trunk → 1.9.2 Branch
I'm not sure when the problem started again, but it's reproduced on a trunk (PPC and Intel Macs). The KIA site is no-problem, but won't work with YouTube Flash contents.
I think there may be two different bugs here, the one initially reported (that only affected 3.6.x) and the one we still see.

I think the one we still see is either a Flash bug or something that all of the problem sites are doing wrong, because I can reproduce the problem on YouTube with Safari 4, other WebKit browsers, and Opera 10.10, and I can reproduce the problem on other sites, e.g. TokBox below, across multiple rendering engines and multiple versions of Gecko.  (I've seen the problem before on other sites, too, but I didn't connect the dots to figure out what was happening until just now.)  You'll notice that not only do clicks not register, but the little mouseover animations on the settings screen's tabs don't work, either.

I actually spent hours this weekend screaming about this when I encountered it on http://www.tokbox.com/, where the setup process for the site forces you to interact with the Flash Player settings.  No browser I tried--Camino 2, Firefox 3.0.x and 3.6, Safari 4, and Chrome 4--would let me manipulate the controls, either when the site showed them automatically or when I invoked them from the Flash Player context menu. I even downgraded to the previous version of Flash (10.0.32.18) because I thought I had only started seeing the problem "recently," but that version of the plug-in is similarly affected.

(Note that the Flash Player Settings Manager at macromedia.com *does work* and in some cases can be a work-around, but it's not so good for site-specific settings.)

Michelle, Charles, can someone from the Flash Player team have a look and see what you think?
Summary: Flash Player Preferences do not work on 3.6.x → Flash Player settings/preferences don't receive clicks/mouse events on certain sites
Version: 1.9.2 Branch → Trunk
I see this while testing Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.6; en-US; rv:1.9.2.4) Gecko/20100413 Firefox/3.6.4. I am using Shockwave Flash 10.1 r53. This does not happen on Windows Vista using the same version of Flash.
I believe this is a bug with wmode=opaque and transparent where the expected rect of the settings dialog does not match the actually return value from the browser.  Its part of the clickjacking protection and with a slight (1-2) pixel re size of the browser window it should start working again. (2616977)
I just tried resizing the browser window (both a few px and also many, many px) on http://www.youtube.com/watch?v=jbHF63b7g50 after showing the Flash settings, and I was still unable to make clicking in the settings work with the current stable Flash (10.0.45.2).
There may be multiple bugs relating to Flash and Firefox interaction that result in clicks not being registered. I have isolated a case of it on http://web.sanguosha.com that has to do with the parent block element having a width of 100%.

The Flash element has a fixed width and clicks in settings is registered if the browser window is smaller than the fixed width. When the window is larger than the width, clicks aren't being registered.



(In reply to comment #5)
> I think there may be two different bugs here, the one initially reported (that
> only affected 3.6.x) and the one we still see.
> 
> I think the one we still see is either a Flash bug or something that all of the
> problem sites are doing wrong, because I can reproduce the problem on YouTube
> with Safari 4, other WebKit browsers, and Opera 10.10, and I can reproduce the
> problem on other sites, e.g. TokBox below, across multiple rendering engines
> and multiple versions of Gecko.  (I've seen the problem before on other sites,
> too, but I didn't connect the dots to figure out what was happening until just
> now.)  You'll notice that not only do clicks not register, but the little
> mouseover animations on the settings screen's tabs don't work, either.
> 
> I actually spent hours this weekend screaming about this when I encountered it
> on http://www.tokbox.com/, where the setup process for the site forces you to
> interact with the Flash Player settings.  No browser I tried--Camino 2, Firefox
> 3.0.x and 3.6, Safari 4, and Chrome 4--would let me manipulate the controls,
> either when the site showed them automatically or when I invoked them from the
> Flash Player context menu. I even downgraded to the previous version of Flash
> (10.0.32.18) because I thought I had only started seeing the problem
> "recently," but that version of the plug-in is similarly affected.
> 
> (Note that the Flash Player Settings Manager at macromedia.com *does work* and
> in some cases can be a work-around, but it's not so good for site-specific
> settings.)
> 
> Michelle, Charles, can someone from the Flash Player team have a look and see
> what you think?
Issue reproduces with  any version on Flash and OS X 10.5 Firefox 3.6 Only.  Tested both Coral, 10,0,45,2 and Argo, 10,1,53,64.  Opera may also be 

As Charles stated...
make the window 2/3 the size of a standard 1600x1200 screen. Increment down 1-2 pixels and you may notice the left edge of the swf flicker or wobble.  Repeat 1-2 pixel down-size until you are able to interact with the Settings UI.
... meant right edge of swf will flicker/wobble.
I've noticed it happens when the browser is an odd number of pixels wide, the flash object is an even number of pixels wide and the flash object or its parent container is centered using margin: 0 auto.

I fixed it by setting a parent container of the centered container to a fixed even width, but it means that I can't center the flash object directly within the web browser.
See also bug 552520, which is a 10.6-only bug in Gecko.

I haven't seen this bug (cross-browser, cross-site) on 10.5 since upgrading to the final Flash 10.1 release, though.
The bug is back!

http://www.midomi.com 

Either it will go automagically, or if you click the magnifying glass icon on green background. ("Click and sing or hum")

Minefield latest trunk.
Flash Player beta 10.3.
Normal window site (zoom 0).

When the popup comes up "Allow ... to access your camera and microphone?"
you can't click on ANYTHING.
Neither Allow, nor Deny nor the "Remember" checkbox.

Only workaround is to always go via Global Settings and allow the use of your cam/mic in these settings.
To me this is a bug, though.
ah sorry, OS is Windows 7.
(In reply to comment #16)
> ah sorry, OS is Windows 7.

Same error on my system as well. Windows 7, Flash 10.2, Firefox 4.0. Camera Acces settings are not clickable at all. Works with IE 9.
(In reply to comment #14)
> See also bug 552520, which is a 10.6-only bug in Gecko.

This is probably the same underlying issue.
Same error occurs in a camera snapshot app I created which requires the camera and mic settings dialog for flash to pop up. When the popup comes up "Allow ... to access your camera and microphone?" you can't click on ANYTHING. Neither Allow, nor Deny nor the "Remember" check box work.

Additionally I am popping up the app in a new browser window width:580px height:480px. The swf object is set to a width:276px and height:360px and is being centered in the window using JavaScript. I am using Windows 7 Pro, FF 4.0.1, Flash 10.3.181.14, Flash 10.2 is also unresponsive. Mac OS 10.5.8 + FF 4.0.1 + Flash 10.3 are also unresponsive.
Yes.

By the way, as this is obviously NOT a problem specifically related to MacOS X, can anybody with sufficient editing permissions please set the "Platform" specs to "All"? Thanks. (Or, if exists, "All Windows & Mac" because I'm wondering if this happens in Linux as well...)
Yes...

It seems to affect x64 versions of Linux, all browsers and is related to Adobe Flash Player and the Settings menu being non-clickable to select options.

For Ubuntu see this bug (Note: this bug has gone on for several years)

https://bugs.launchpad.net/ubuntu/+source/flashplugin-nonfree/+bug/410407

I have filed a bug with Adobe which might be useful for Mac Users to link to in order to gain some attention from Adobe.   But there are many bugs filed on this issue with Adobe and it doesn't look like they are anxious to fix it as some of those buts are 2 years old. :<
this seems to be an old issue on os x <10.6 and should be closed worksforme.

@bmullan your issue is separate in that compiz is your issue on linux.  ubuntu unity uses compiz. you can either disable compiz or run your sessions in Ubuntu 2D to gain access to the settings ui.
smadayag

If it is Compiz causing the problem... why does it work if I use Chrome browser instead of Firefox?
i see the same issue in chromium running under the default Ubuntu(3D) unity desktop.
Old bug, we've been working with Adobe in the meantime so I'm going to resolve based on that. Reopen if necessary with modern+precise STR.
Status: NEW → RESOLVED
Closed: 7 years ago
Resolution: --- → WORKSFORME
Product: Core → Core Graveyard
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