524649 - Gmail Voice and video chat disabled in Firefox 3.6 betas

Status: RESOLVED DUPLICATE of bug 536116

(Core Graveyard :: Plug-ins, defect)

Description

[Channy Yun [:channy]]

I use Firefox 3.6 Beta 1. I cannot use Voice and video chat of Gmail although I already install this plug-in. 

I guess it's in new plug-in regulation of Firefox 3.6. It's not Firefox's problem, but you must survey whether Google's video chat plugin has problem or not.

Comment 1

[Marcia Knous [:marcia]]

I went back to Firefox 3.5 and I do see the video camera icon present in that build on the Mac. When I switch back to Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.6; en-US; rv:1.9.2b1) Gecko/20091019 Firefox/3.6b1 I no longer see the video camera icon. I wasn't able to launch a video/voice chat though - but it might have been user error.

Channy - Did Voice and Video chat work in Firefox 3.5.3?

Comment 2

[Marcia Knous [:marcia]]

Juan I and both looked at this and it appears 3.6 is not recognizing the Google plugin. cc'ing Kev and Chris Blizzard since the Google video chat page does not indicate specifically which browser version should work (it just says 3.x)

Comment 3

[Marcia Knous [:marcia]]

I forgot to add that I did get the video chat to work using Firefox 3.5 on the Mac, so it did work in 3.5.

Comment 4

[Kev Needham [:kev]]

I'm assuming this is a compatibility bug more than anything? I'll ping the folks there and ask if they can do a compat check and update.

Comment 6

[William]

I am having the same problem with Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.3a1pre) Gecko/20091105 Minefield/3.7a1pre Firefox/3.5 GTB5 ID:20091105045542.  I have tried installing the plugin with the result of it not working.  At this point I am not sure what needs to be done to test or make it work.

Comment 7

[OffHand]

Is bug still exists in Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.3a1pre) Gecko/20091218 Minefield/3.7a1pre ID:20091218043634

Any ETA for a fix?

Comment 8

[Daniel Holbert [:dholbert]]

This affects Firefox 3.6b5 for Mac OS Snow Leopard, too.

In this forum...
http://www.google.com/support/forum/p/gmail/thread?tid=7c82d0619f322ec1
...someone suggests that this has to do with component blocking.  That strikes me as a highly-likely explanation for this.  Marking dependency.

Assuming that's the explanation, the solution would be for Google to modify their "Voice and Video" software so that it doesn't depend on modifying the Firefox installation's "components" directory.  (Instead, it should register as a standard extension/plugin.)

Kev -- any word back from your contacts, from comment 4?  I imagine Google would already have noticed this and would be working on it, but if not, you can refer them to Johnath's blog post for more info:
http://blog.mozilla.com/security/2009/11/16/component-directory-lockdown-new-in-firefox-3-6/

Comment 9

[Henrik Skupin [:whimboo][⌚️UTC+1]]

No, that's not related to the component folder lockdown. This feature went in for 3.6b4 but the original report states this problem already with beta 1. I suspect that a change of the NPAPI has been caused this. We would need a clear regression range.

Comment 10

[Daniel Holbert [:dholbert]]

D'oh, ok -- thanks Henrik, guess I called it too soon. Changing component to Core | Plugins.

Comment 11

[Daniel Holbert [:dholbert]]

FWIW, on my dad's mac running Firefox 3.6b5, the Google Voice plugin does show up in the Plugin pane of Addons manager.  It's called "Google Talk NPAPI Plugin", version 1.0.19.1554, and it says it's enabled.

Comment 12

[Henrik Skupin [:whimboo][⌚️UTC+1]]

Right. Same here. I'm already sitting on a regression range check. Please stay tuned. As what I can say for now it regressed after 09/03/15.

Comment 13

[Henrik Skupin [:whimboo][⌚️UTC+1]]

Regressed between the builds 09070603 and 09070703:

PASS: http://hg.mozilla.org/mozilla-central/rev/b4fee3813956
FAIL: http://hg.mozilla.org/mozilla-central/rev/2f6cb9dc1f13

Check-ins: http://hg.mozilla.org/mozilla-central/pushloghtml?fromchange=b4fee3813956&tochange=2f6cb9dc1f13

Nothing points out that this should be plugin related. I assume it has been regressed by a spidermonkey fix from that day.

Comment 14

[Henrik Skupin [:whimboo][⌚️UTC+1]]

Mmh, i have missed bug 502137 in the above list. Probably related to its checkin?

Comment 15

[Henrik Skupin [:whimboo][⌚️UTC+1]]

Tested with changesets 457417981271 and 0161c74dc486 around the assumed check-in and as what I can see I was right. Without the patch on bug 502137 the Google talk plugin is working fine.

(In reply to comment #11)
> FWIW, on my dad's mac running Firefox 3.6b5, the Google Voice plugin does show
> up in the Plugin pane of Addons manager.  It's called "Google Talk NPAPI
> Plugin", version 1.0.19.1554, and it says it's enabled.

The plugin has 'NPAPI' in its version string. So this is suspicious.

Johnny, can you please check that?

Comment 16

[David Baron :dbaron: (⌚️UTC-5, no longer working on Mozilla)]

Was this fixed by bug 536116 (which landed yesterday on mozilla-central and today on 1.9.2, and reverted part of bug 502137)?

Comment 17

[Henrik Skupin [:whimboo][⌚️UTC+1]]

Thanks David! I checked the latest Minefield build and also a Tinderbox build of Namokoka doesn't fail anymore. Marking as fixed by bug 536116.

Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.5; en-US; rv:1.9.2b6pre) Gecko/20091226 Namoroka/3.6b6pre ID:20091226144131