530714 - Add-on service not functioning correctly

Status: RESOLVED INVALID

(Thunderbird :: General, defect)

Description

[S. George Schiro]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.1.5) Gecko/20091102 Firefox/3.5.5
Build Identifier: Thunderbird version 2.0.0.23 (20090812)

Lightening extension disappeared all on its own.  I tried to uninstall it to reinstall it.  Selected 'uninstall' and received message that add-on would be removed at next restart of Thunderbird.  However, when restarted add-on was still there with the same message.  Tried reinstalling Thunderbird but no luck.  There are also two BullGuard add-ons (Back-up 8 and Spamfilter 8) that I cannot remove (I switched to Kaspersky).  Should I uninstall Thunderbird completely and then reinstall?  I am concerned that I might loose my emails and settings!

Reproducible: Always

Steps to Reproduce:
1.Open Add-on page
2.Select uninstall for certain extensions 
3.Restart Thunderbird
4.Re-open Add-on page
5.Extensions selected still there
Actual Results:  
Extensions still listed on page

Expected Results:  
Extensions would have been removed 

Some error counsel listings were:

Error: uncaught exception: [Exception... "'[JavaScript Error: "e.location.getItemLocation(e.id) has no properties" {file: "file:///C:/Program%20Files/Mozilla%20Thunderbird/components/nsExtensionManager.js" line: 4244}]' when calling method: [nsIExtensionManager::uninstallItem]"  nsresult: "0x80570021 (NS_ERROR_XPC_JAVASCRIPT_ERROR_WITH_DETAILS)"  location: "JS frame :: chrome://mozapps/content/extensions/extensions.js :: anonymous :: line 1702"  data: yes]


Error: e.location.getItemLocation(e.id) has no properties
Source File: file:///C:/Program%20Files/Mozilla%20Thunderbird/components/nsExtensionManager.js
Line: 4244


No chrome package registered for chrome://calendar/skin/cal-icon32.png .

Comment 1

[[:Aureliano Buendía]]

Do you have enabled proactive defense in Kaspersky?

Comment 2

[[:Aureliano Buendía]]

From private email George wrote:

>Do you have enabled proactive defense in Kaspersky?

>Yes

Comment 3

[[:Aureliano Buendía]]

(In reply to comment #2)
> From private email George wrote:
> 
> >Do you have enabled proactive defense in Kaspersky?
> 
> >Yes
Ciao George (next time use this place for comminications)
I think that the problem is related to proactive defense: could you try disabling proactive defense? After post a feedback here, please. ;-)

Comment 4

[[:Aureliano Buendía]]

This issue for my expirience is related to Kaspersky proactive defense.
Close this issue as Invalid because isn't TB related.

George feel free to reopen it if I'm wrong.