530903 - application launch fails (startup)

Status: RESOLVED INCOMPLETE

(Thunderbird :: General, defect)

Description

[Phil Lacy]

Attachment: logging all

building with 3.1pre nightlies, starting TB doesn't open a window, no error message nothing.
log:all doesn't give much indication but I'll attach it anyway.
3.0-191 builds are ok

Comment 1

[Phil Lacy]

Mark maybe you can suggest things I can check on this bug. Or cc appropriate handlers.

Comment 2

[Mark Banner (:standard8)]

(In reply to comment #1)
> Mark maybe you can suggest things I can check on this bug. Or cc appropriate
> handlers.

I've just downloaded a fresh nightly on my 3.1a1pre build and it installs and runs fine. I would suggest building & running in debug mode as that typically gives much more information.

Comment 3

[Ben Bucksch (:BenB)]

xref bug 525154

Comment 4

[Phil Lacy]

hmm, failed to mention my progress on this.

It is a profile related problem. I could start the offending shredder in -p mode.

Using mozbakup to backup profile, I started 3.1 with -p and created a new profile and imported the backup and it runs ok now. Something in the profile specific files is a problem.

Comment 5

[Ben Bucksch (:BenB)]

Yes, the profile was a factor in my bug, too. -P works fine and starts the profiel manager. Just using -P and selecting the same profile again doesn't work, though: It exits again. If I start another version of the app on the profile, it works, but only once. --safe-mode also works. I think it's the xpti.dat (and maybe compatibility.ini). See bug 525154 for more details.

Comment 6

[Phil Lacy]

I lost track of this, I haven't had a problem lately.  I believe I had to delete the files in the program folder but I'm not sure. If this bug pops up for someone all I can say is try uninstalling old version and deleting files in program folder. Do  not delete profile files or files other than the \Program Files\ folder or platform equivalent.