Closed Bug 534473 Opened 15 years ago Closed 15 years ago

Browser crashes when printing [@ objc_msgSend | CanonIJPDE@0x15cce]

Categories

(Core :: Printing: Setup, defect)

Product:
Core
Component:
Printing: Setup
Version:
1.9.1 Branch
Platform:
Other
macOS
Type:
defect
Priority:
Not set
Severity:
critical

Tracking

()

Status:
RESOLVED DUPLICATE of bug 460963

People

(Reporter: jayfram, Unassigned)

Details

(Keywords: crash, Whiteboard: [canon driver])

Crash Data

User-Agent: Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.5; en-US; rv:1.9.1.5) Gecko/20091102 Firefox/3.5.5 GTB6 Build Identifier: Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.5; en-US; rv:1.9.1.5) Gecko/20091102 Firefox/3.5.5 GTB6 Whenever I try to print a web page from the browser, the browser crashes. Once I restart it and navigate back to the page, I can print the page without the browser crashing. But if I go to another website and try to print, the whole browser (including all the tabs I have open) crashes again. This seems to happen particularly when I have multiple tabs open. Reproducible: Always Steps to Reproduce: 1. Open multiple pages in multiple tabs 2. Try to print a web page Actual Results: Browser crashes Expected Results: Printed without crashing
Reporter, can you please go to about:crashes and get a crash id?
Status: UNCONFIRMED → RESOLVED
Closed: 15 years ago
Resolution: --- → INCOMPLETE
https://developer.mozilla.org/en/How_to_get_a_stacktrace_for_a_bug_report should explain it
Status: RESOLVED → UNCONFIRMED
Resolution: INCOMPLETE → ---
Signature objc_msgSend | CanonIJPDE@0x15cce UUID 4d733850-21df-4c99-a5ad-971042091212 Time 2009-12-12 17:56:30.376152 Uptime 382 Last Crash 387 seconds before submission Product Firefox Version 3.5.5 Build ID 20091102134505 Branch 1.9.1 OS Mac OS X OS Version 10.5.8 9L31a CPU x86 CPU Info GenuineIntel family 6 model 7 stepping 6 Crash Reason EXC_BAD_ACCESS / KERN_INVALID_ADDRESS Crash Address 0x92355699 User Comments Trying to print a document from the web Processor Notes Crashing Thread Frame Module Signature [Expand] Source 0 libobjc.A.dylib objc_msgSend 1 CanonIJPDE CanonIJPDE@0x15cce 2 CanonIJPDE CanonIJPDE@0x15d91 3 CanonIJPDE CanonIJPDE@0x17a97 4 CanonIJPDE CanonIJPDE@0x179d0 5 Foundation _nsnote_callback 6 CoreFoundation __CFXNotificationPost 7 CoreFoundation _CFXNotificationPostNotification 8 Foundation -[NSNotificationCenter postNotificationName:object:userInfo:] 9 Foundation -[NSNotificationCenter postNotificationName:object:] 10 CanonIJPDE CanonIJPDE@0x1759e 11 CanonIJPDE CanonIJPDE@0x7986 12 CanonIJPDE CanonIJPDE@0x1f3a 13 PrintCocoaUI PrintCocoaUI@0x63b0 14 PrintCocoaUI PrintCocoaUI@0x4a9f 15 PrintCocoaUI PrintCocoaUI@0x315b 16 PrintCocoaUI PrintCocoaUI@0x18721 17 PrintCocoaUI PrintCocoaUI@0x22744 18 AppKit -[NSWindowController _windowDidLoad] 19 AppKit -[NSWindowController window] 20 PrintCocoaUI PrintCocoaUI@0x1da84 21 PrintCocoaUI PrintCocoaUI@0xd535 22 Print sessionPrintDialog 23 XUL nsPrintingPromptService::ShowPrintDialog embedding/components/printingui/src/mac/nsPrintingPromptServiceX.mm:348 24 XUL nsPrintEngine::DoCommonPrint layout/printing/nsPrintEngine.cpp:620 25 XUL nsPrintEngine::CommonPrint layout/printing/nsPrintEngine.cpp:447 26 XUL nsPrintEngine::Print layout/printing/nsPrintEngine.cpp:758 27 XUL DocumentViewerImpl::Print layout/base/nsDocumentViewer.cpp:3619 Filename Version Debug Identifier Debug Filename BJPDELocalizedString2 7B02F9902E978FD3E1DAA6D8A9D4937A0 BJPDELocalizedString2 PrintPDE 4C5A25A647C127232FBBFDFAB9AFD3DC0 PrintPDE libfrozen.dylib 1116D2C5784BD1CE06919725DE7D7D290 libfrozen.dylib BJCommand2 DD9BA1FDD845C6697EFF6DB5000E53350 BJCommand2 CIJPrinterUtility 85A186C978E67266227ACF6BA2416EB60 CIJPrinterUtility libPDFRIP.A.dylib 083E8CFA13C3A61D66AA664D74B00C3B0 libPDFRIP.A.dylib BJStatus2 C5D3A9794C08150F4F306421AF493D510 BJStatus2 PrintCocoaUI C3A9176121F98A2BCC3E85E053B2B6610 PrintCocoaUI PrintingCocoaPDEs 9B31B71CE904E3D409E8310276702AAB0 PrintingCocoaPDEs CanonIJPDE E34A3E8B5B900A716C624A4028E856EF0 CanonIJPDE PrintCore 03D0585059C20CB0BDE5E000438C49E10 PrintCore Your problem is caused by your printer driver, please complain to canon. fwiw, bp-49d2c9d4-b59c-440e-9786-1ef7a2091213 is an unrelated crash in javascript.
Severity: normal → critical
Component: General → Printing: Setup
Keywords: crash
Product: Firefox → Core
QA Contact: general → printing.setup
Summary: Browser crashes when printing → Browser crashes when printing [@ objc_msgSend | CanonIJPDE@0x15cce]
Version: unspecified → 1.9.1 Branch
Jay, is this improved with a newer driver?
Status: UNCONFIRMED → RESOLVED
Closed: 15 years ago → 15 years ago
Resolution: --- → INVALID
Resolution: INVALID → DUPLICATE
Whiteboard: [canon driver]
Crash Signature: [@ objc_msgSend | CanonIJPDE@0x15cce]
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